White Rock Beefeater Reviews Summary

Accessibility

Pros:

• "Disability/Blue Badge parking. Restaurant and facilities easily accessible all on the ground floor."
• "Just off the main road with a car park. Easy access all on one level."
• "The staff are so kind and helpful they really look after you if you are in a wheelchair."
• "Easy to get to and park."

Cons:

• "It can be slightly awkward to access as is off the main road close to the South Devon College complex at White rock."
• "A wheelchair user was trying to get into the restaurant but they struggled to try and open the door whilst pushing the wheelchair in."
• "One major problem was the state of the chairs. We’ve never seen such dirty chairs in a restaurant."

Service

Pros:

• "Staff very obliging and friendly."
• "Quick table service and I wasn't left waiting for staff to ask for something."
• "The staff were very friendly and welcoming."
• "Friendly staff who saw to us almost immediately after entering."
• "Waitress very nice good rapport built."
• "Staff worked very hard and we had good service."
• "The staff were all very nice and helpful."

Cons:

• "Visited for my son's 13th on Sunday... Table service exceptionally poor and not asked if everything was OK throughout the visit or if we wanted more drinks."
• "Service was very poor, took order for desserts and it wasn't until everyone else's was ready that they decided to tell us one of ours wasn't in stock."
• "Staff definitely overworked bless them as it took 20 minutes just to order our food and drinks."
• "Service was very slow, our table was booked for 7pm didn't get our drinks till 7.45."
• "We had to wait half an hour just to get a drink, the waitress wasn't attentive."
• "Service was appalling, no one had any idea what was going on."
• "Service was woeful at best. Very slow took 45 mins to place our food order, which they got wrong."

Food Quality

Pros:

• "The food is decent sized portions and tasty, I had ribs which fell off the bone and the flavour was excellent."
• "We were very pleased with the food, such a wide range of options!"
• "What was ordered was fresh, hot, and tasty."
• "The food was very good and reasonably priced."
• "The steaks were cooked to perfection."
• "The roast lamb dinner was very nice and there is plenty of it."
• "The food was really good, especially if you like meat!"

Cons:

• "very disappointed went for all you can breakfast and it was disgusting."
• "roast came out Luke warm."
• "The food is ok, just feels a little pre-made, cuts of meat a little on the small side, veg have the taste and texture of microwaved."
• "Worst food - disgusting starters not worth it."
• "Ordered the lamb rump which was overcooked considering I asked for medium rare."
• "The food was barely warm but because we had waited so long we couldn't be bothered to complain."
• "I ordered a sloppy Joe's burger and the bread was very dry, stale and shattered when biting it."

Cleanliness

Pros:

• "Very clean restaurant."
• "The restaurant is welcoming, well set out and clean and tidy and is family friendly."
• "Everything had recently been cleaned which was a really pleasant surprise."
• "Always found it to be clean and friendly."
• "The place is clean and tidy and great atmosphere."
• "The restaurant was clean, tidy and had a nice buzz about it without being too noisy and busy."

Cons:

• "Please clean your seating! A previous visitor appears to have serially evacuated themselves over the fabric covered chairs."
• "The only downside was the disabled toilet, filthy, plenty of toilet paper shame it was all over the floor and none in the dispenser."
• "A lot of tables left dirty staff unfriendly and abrupt."
• "Dirty tables dirty floors."
• "Only 4 stars because the floor in the restaurant was dirty."

Value for Money

Pros:

• "Food prompt and good value."
• "It is unpretentious, the food is served quickly and there are good value for money offers to be had."
• "All at a very reasonable price."
• "Had an enjoyable lunch with family at reasonable prices from £5 special menu and meals were excellent for the money."
• "especially with the 2 meals for £20 voucher which also meant excellent value for money."
• "The price was also very good given the 2 for £12 offer on mains."

Cons:

• "Had to pay extra for cauliflower cheese and £2 for 3 tiny pigs in blankets. Not value for money at all."
• "For the price we expected the food to be a bit special, but it wasn't."
• "£52 for two meals and drinks was such a rip off."
• "It's more a sign of the, current, times than anything else but Beefeater has gotten quite expensive for what you do get."
• "Not worth the price for £14 received small price of chicken, less then a handful of chips and a spoon of coleslaw."
• "Very expensive for what it is too."