Mitton Hall Hotel Reviews Summary

Hotel Grounds and Location

Pros:

• "Beautiful hotel set in well maintained grounds."
• "Mitton Hall is set in a lovely location in Clitheroe."
• "Beautiful grounds and lovely historical main hall and bar combined with the open fire make a wonderful area to relax in."
• "Grounds are superb for photos, as is the front of the hotel."
• "The small drive to the hall has beautifully kept gardens, and the front of the hall itself is absolutely stunning."
• "The hotel itself is an attractive building situated in well kept grounds with good views of the surrounding countryside."
• "The building has character and it's setting with gardens stretching to the river made a wonderful backdrop."

Cons:

• "The room we had described a view of the river but unfortunately is was blocked by a large conifer."
• "It was very busy on Sunday morning as a classic car show was on as well as an open hotel showcasing wedding ideas, which we were not made aware of."

Staff and Service

Pros:

• "The staff were lovely."
• "The staff are great, nothing is too much trouble, they are friendly, professional whilst making you feel relaxed and looked after."
• "Service impeccable."
• "Lesley-Anne who ran the wedding was brilliant and hats off to her & the team for the banquet service being so smooth."
• "All the staff were really friendly and welcoming."
• "Staff are very helpful and friendly."
• "Every member of staff was amazing."

Cons:

• "The management and service overall was very poor."
• "Terrible service, disappointing food."
• "Food was lovely but the staff were terrible."
• "Extremely slow service which resulted in a wait of over an hour between ordering and arrival of starters."
• "The manager was rushing about with her phone to her ear through the restaurant oblivious to how she sounded and how long we’d been waiting."
• "Staff are a waste of space. Some can't understand English."
• "The staff however was dressed very sloppy for the venue, and were not very friendly."

Food Quality

Pros:

• "Not much variety with the sandwiches but sausage roll was delicious."
• "Very imaginative delicious selection of savoury and sweet."
• "The food was very nice, well cooked and presented."
• "The food was very nice as always."
• "Food is always absolutely stunning and well priced."
• "The food plentiful and delicious."
• "The food was fabulous."

Cons:

• "The food was cold and not nice at all. My mum’s steak was cooked rare when she asked for medium to well and the vegetables that accompanied were cold and bland."
• "Nice hotel but variable food... To our great surprise the menu next evening was identical."
• "The posset wasn’t nice and had to ask for cutlery to eat it, the chocolate ‘rocher’ had been rolled in peanuts instead of hazelnuts as described on the menu."
• "Unfortunately the previous diners food remains were present under and around the table."
• "Sorry was very disappointing with barbecue."
• "Poor sandwiches for her (lettuce and sundried tomatoes)."
• "The chicken meal was not up to scratch."

Accommodation

Pros:

• "The bed was huge although a little bit hard for my liking."
• "The rooms.. spotless. We have stayed in the ‘Queens Suite’ and ‘The Ribble’ rooms and both have their own character."
• "The standard room was okay for the weekend."
• "Rooms are not very large, but newly renovated and very comfortable."
• "The room and bathroom were both spotlessly clean, the breakfast the following morning was very good with a good selection of both hot and cold food."
• "Room was spotless as were all the public areas I went into."
• "The room was very nice and clean and a lovely freshly cooked breakfast in the morning."

Cons:

• "The fact that there is no elevator or disabled access to the rooms would make this very difficult to choose as a venue."
• "I have difficulty with mobility so found it quite difficult getting to the bedroom as there aren't any lifts and quite a few different step's."
• "The room was clean but not very exciting."
• "Rooms way too hot, we had 2 babies staying in our room, with one tiny window, no offer of fans etc, felt like we were sleeping in a sauna."
• "Room was modern and well kept but quite small."
• "Accommodation a bit worn out."
• "The downside for us is being unable to stay due to dogs being allowed into all bedrooms."

Value for Money

Pros:

• "The food was great."
• "The food was perfect."
• "The food was good."
• "Food delicious."
• "The evening meal and breakfast was delicious."
• "Food amazing with helpful friendly staff always smiling nothing too much trouble."
• "The food choice on the first night was limited... However the food was excellent."

Cons:

• "Wouldn't go again."
• "It didnt make up for the poor experience and it was still rather expensive."
• "Very poor end to the stay."
• "You don't get a lot for your £95."
• "I thought £15/head was too expensive for children especially when my son only had 1 sausage and burger."
• "Lovely place but very very expensive and the food was not great."
• "An absolute disgrace... For a venue that makes such a song and dance about what to expect in the marketing material, it fails to deliver in every single aspect of the reality. Avoid."