St Sushi Reviews Summary

Category: Japanese restaurant Newcastle upon Tyne, UK

Address: 89-93 Westgate Rd, Newcastle upon Tyne, NE1 4AE, United Kingdom

Phone: +441912210222

Rating: 4.5
based on 153 reviews.

Food Quality

Pros:

  • "AMAZING SUSHI and they’re massive portions!"
  • "The sushi is high quality and tasty."
  • "Cracking sushi, feels like being back in Japan."
  • "Food was delicious and filling, the bento boxes are well-priced and filling."
  • "Excellent fresh sushi and sashimi and a range of well-prepared Japanese dishes."
  • "The best authentic Japanese food I've had outside of Japan."
  • "The sushi is great and I'm a big fan of their Miso soup."

Cons:

  • "The curry was on the mild side and katsu pork was bit dry and tasteless."
  • "For some reason the Wasabi here lacks punch."
  • "However most dishes were great with the exception of sushi which had far too much rice in it."
  • "The food was ok tasting but the sushis were falling apart."
  • "Ramen didn't taste authentic. Sushi was very fusioned."
  • "The tempura veggies... fell flat and the dipping sauce that comes with it just as flavourless."
  • "The sushi was extremely bland."

Service

Pros:

  • "The servers are very pleasant."
  • "The staff were the friendliest and nicest people I’ve ever been served by making the whole experience perfect."
  • "Staff were very friendly and attentive."
  • "Service is honest fast and friendly, every time I go it gets a little bit better."
  • "Staff are always polite and friendly, and the food is excellent."
  • "The service was excellent, the waiters and waitresses were very attentive and friendly."
  • "Staff are friendly and helpful if you want to know more about your food as well, just ask them."

Cons:

  • "We were seated late even though we arrived early."
  • "I refused to pay the 'optional' service charge because one of the waitress was really rude and bad attitude to my son."
  • "Completely ignored the request to warm the baby food up in the microwave."
  • "The staff wasn't really friendly too."
  • "Service was a let down."
  • "Service was absolutely shocking!"
  • "Waiting staff on the other hand, terrible attitude problems."

Ambience

Pros:

  • "A bit dark (intentionally tuned to be dark) for those who do not like overly bright dining environments."
  • "Really nice restaurant. Lovely ambience."
  • "Gorgeous sleek interior, music wasn't overbearing but really set the atmosphere."
  • "An ambient place to sit, perfect for a date."
  • "Ambience is fantastic for dinner- the slightly dimmer fluorescent lights cast a warm setting over customers."
  • "The decor exudes that cosy metropolitan coffee shop vibe which, whilst certainly isn’t original, is done well here."
  • "Cosy atmosphere with polite staff that never tried to hurry us."

Cons:

  • "Place is clean but food is definitely not worth coming back for."
  • "Was a little cold inside and not the most atmospheric of dining experiences."
  • "My only downside was i thought the restaurant was cold."
  • "A little but cold but assume it down to arriving as soon as they opened."
  • "Turned up at 9.20pm was told it was takeaway only despite watching people sitting eating their meals."
  • "Just had a bad experience after hearing good things from a friend."
  • "It's just a shame that the delivery driver is so unbelievably rude, bad attitude."

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