Citizen Cycle Bike Repair Service Workshop Reviews Summary

Customer Service and Interaction

Pros:

• "He is passionate and conscientious and took the time to educate my daughter all about her vintage bike."
• "Super chatty guy with a wealth of knowledge."
• "Incredible customer service made me pay less than the original price."
• "He was very helpful and friendly, and explained what he was doing."
• "He certainly is underpaid for the fantastic service he provides. Due to this I overpaid!"
• "He makes fixing bikes easy and he is always teaching us how to fix them ourselves."
• "Khaliq is super friendly and provided a fantastic service including giving me helpful advice and tips to maintain the bike."
• "He was honest about what may or may not need to be done, and gave an approximation of the time it would take."

Cons:

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Quality of Repair and Service

Pros:

• "My daughter bike is nearly fifty years old and it was knackered- he is made it like new."
• "Repaired in under 5 minutes. Then on to a gear check over which developed into a rear mech hanger straightening and gear adjustment."
• "Turns out there were way more problems that I didn't notice and made my bike better than when I first bought it from Halfords."
• "Ii felt like a completely new bike after he'd fininshed it."
• "New chain, pads, some new brake cables, plus lots of elbow grease to remove rust from the cassette - and it was like new."
• "Absolutely fantastic service. What a gent. Took my sons bike there for a replacement pedal/arm. It was fixed whilst there."
• "A few days later I got a call to say that my son's 'irrepairable' bike was ready for collection."
• "Had my bike serviced today at an unbeatable rate and it rides smoother than it did the first day I bought it."

Cons:

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Pricing and Value

Pros:

• "All done for a cheap price. Amazing bud."
• "And at a very reasonable cost."
• "Absolutely amazing service at unbeatable prices."
• "One of the best person i’ve seen during my trip... the cheapest bike repair in Europe I think."
• "Service received was second to none - made an appointment - which was immediate - so bike could be assessed and was expecting it to be out of action for a while but Cal fixed it on the spot."
• "Best bike repair shop ever... the price is unbelievable and the price is cheap."
• "Great service and knows his stuff. Really good price."
• "I thought he would charge me a lot but it's so chips for repairing the cycle."

Cons:

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