Lane7 Newcastle Reviews Summary

Entertainment and Activities

Pros:

• "Great bowling alley with loads more to do on site, great classic arcade games in the entrance and bar area."
• "There’s a bunch of other games they’ve introduced such as a mini golf, basketball game, pool and darts!"
• "A great place for a casual night out. There's a superb range of games: bowling, beer pong, pool, table tennis and arcades, set across three levels."
• "Fun place. Good bowling lanes. Plenty of stuff to do while waiting or if you go for a drink plenty of other things, like beer pong, ping pong, darts, karaoke and lots of arcade machines to keep you entertained."
• "Lane 7 has so many things to do now... we were on a team night out and had a game of bowling, then played pool & ping ping with a feast of snacks put out as part of the package."
• "A Brilliant place, they have lots of things to do, bowling, darts, ping pong, karaoke."
• "This entertainment hotspot not only delivers top-notch bowling lanes but also offers an array of activities, including table tennis, creating an atmosphere buzzing with excitement."

Cons:

• "Game cut off 15 minutes earlier than time it was meant to be, and didn’t start till about 10 minutes after booking time either."
• "The bowling however kept malfunctioning and kept skipping turns/missing second turns."
• "On two occasions the lanes have stopped working for long periods."
• "Our lane crashed twice while we were bowling and it took some time to fix."
• "Not enough space/seating for bowling lanes - very cramped if your group is more than 4."
• "Visited recently to play bowling and try out the crazy golf! The bowling was ok, I found that because the pins seem to be on a wire rather than getting stacked by a traditional machine the pins don't always topple as easy."
• "Lanes are slow, pins are on strings & don't fall naturally.... Sometimes staying upright on a 45 degree angle."

Food and Drinks

Pros:

• "The food (buffet option) provided was fantastic, and there was plenty to go around."
• "Department night out, started off with a buffet (or, more accurately, a feast) of lovely food."
• "The drinks options are great and it's also not expensive."
• "Their food is always delicious."
• "Doing lovely burgers which are gorgeous."
• "Burgers and nachos are tasty."
• "Offers a good burger and a nice cold beer."

Cons:

• "The staff however seem very disinterested in serving customers and regularly make you wait so they can continue their personal conversation."
• "Food was very average - veggie burger and chips all came out the freezer."
• "Milkshakes were atrocious for being 5 pounds each thought we were going to get a nice big ish milkshake, instead it was a warm milkshake made into a whisky glass size and filled with half cream."
• "The ONLY thing that lets it down is the food. If you're veggie or if dairy doesn't agree with you, you're likely to end up hungry."
• "Worst part is the drinks all arrived in really disgustingly dirty glasses. Like fingerprints, grease and food residue kind of dirty."
• "The food choice itself is.. terrible honestly."
• "Food pretty slow to come out and then was undercooked."

Service and Staff

Pros:

• "Staff are all very helpful. Bar has plenty drafts and wines."
• "All the staff were very friendly and answered any questions we had."
• "We were well looked after and the staff were friendly in directing us to each activity, so the evening felt well planned but not forced."
• "Loads of brilliant games, great bar, helpful and friendly staff."
• "Staff were brilliant, friendly and humorous and offered help when needed."
• "All the staff is very kind, friendly and helpful."
• "It was an amazing night the staff were really friendly and kind."

Cons:

• "The reason I have marked it down is to the lack of organisation even though I had booked over a week in advance, confirmed the booking via phone and email and turned up 15 minutes prior to our reservation they still seemed surprised we turned up..."
• "The manager was extremely rude and impolite, would not recommend at all shocking customer service and extremely rude staff."
• "The attitude of the staff was shocking really."
• "Would have given it 5 stars if not for a one particular staff member (short guy, light hair, wears glasses) who was extremely rude."
• "A few members of staff were particularly rude for no apparent reason, perhaps short staffed and stressed?"
• "Especially as the staff are slow and look like they would rather be anywhere else."
• "Not enough staff for when big groups all arriving similar times."

Value and Pricing

Pros:

• "The end bar bill was very reasonable."
• "Prices are reasonable."
• "The drinks were reasonably priced as was the golf."
• "Cricket ‘net’ was great fun though and everything reasonably priced."
• "So cool here!! Amazed at the choice of fun activities and pretty cheap prices too - you could literally spend all night here doing a bit of everything."
• "A very busy place but they still got you served very quickly even though they were short staffed."
• "Fantastic value for money on activities, food was great drinks were absolutely belter."

Cons:

• "Drinks a little on pricey side but good."
• "The kids love the bowling, but the food and drinks are overpriced."
• "Very trendy spot but the price of the bowling is a bit too high."
• "Would have scored higher if it wasn't for the extortionate price for drinks."
• "Ridiculously expensive."
• "Place is overpriced food bang average and appears always to be rammed for strange reasons?"
• "Prices for a single game of bowling or 30 mins of pool is a bit steep."