Evelie Reviews Summary

Studio Environment

Pros:

• "The studios are spacious, clean, calm and classy, tucked away in a pretty mews."
• "The store is in a gorgeous little muse house and was beautifully clean with a calm and welcoming atmosphere."
• "Beautiful studio and Charlotte was so helpful and patient."

Cons:

• No cons mentioned regarding the studio environment.

Customer Service

Pros:

• "I received excellent service. The ladies were friendly, professional, patient, helpful, good with adjustments and suggestions."
• "Ana was amazing. She was attentive and knowledgeable, but not at all pushy."
• "Chloe was friendly, helpful and very knowledgeable! She showed genuine interest in what my wedding plans were, which made me feel so at ease."

Cons:

• "Was disappointed in the experience here - they did not have any dresses that fit me, despite me telling them my measurements in advance."

Dress Selection and Quality

Pros:

• "Caroline clearly knows what she's doing sourcing dresses - the quality was excellent and there were styles to suit every bride."
• "The dresses are so unique and beautiful and at a reasonable price!"
• "Great selection of dresses of different styles, and of dresses of each style."

Cons:

• No cons mentioned regarding dress selection and quality.

Additional Services and Communication

Pros:

• "I especially appreciated that I was able to communicate and ask questions through WhatsApp, the responses are always quick and professional."
• "Communication was great even before the appointment and after as she sent me all pictures and notes."
• "The moment we stepped into their beautiful boutique in West London, the whole experience was really professional and enjoyable."

Cons:

• "The communication was also poor both before (asking for information then disregarding it) and after (promising to send follow-up information and then not doing it)."