Bridal Junction Reviews Summary

Category: Bridal shop London

Address: Unit 7, East Shopping Centre, 232-234 Green St, London E7 8LE, United Kingdom

Rating: 4.1
based on 155 reviews.

Selection of Dresses

Pros:

  • "They offer various services at very reasonable prices."
  • "They have a wide selection, and the service made it feel like a dream."
  • "The lady assisting me in trying on dresses quickly understood my preferences and helped me find the perfect one."
  • "Their collection is truly amazing for every occasion."
  • "Bridal Junction is the perfect spot for brides with a beautiful collection of dresses."

Cons:

  • "I don't understand how they expect people to pay thousands on a dress they do not even have a colour guarantee for."
  • "The dress had too much can-can on it that it was very uncomfortable to wear."
  • "They gave me my wedding dress, it was the one that has been on display for customers to try on."
  • "When I booked my wedding dress in, they said it will be a brand new piece. They’re liars and cheated me out of money."

Customer Service

Pros:

  • "Saba, the lovely lady who helped me, made the experience amazing."
  • "Aashi made me feel incredibly special. She helped me choose the perfect dress that matched my style and personality."
  • "Aashi and Sababa were amazing! They helped me choose the perfect dress."
  • "Fantastic customer service. Order my mehndi dress made to measure and was perfect."
  • "Amazing customer service! Ammara and Shagufta are very lovely and helped me pick my outfit for my Cinipaan."

Cons:

  • "The workers are extremely rude and tried to call me a liar."
  • "Ammara has given me the worst Bridal experience. She was very rude, she was not interested in listening at all."
  • "The customer service is absolutely disgusting, absolutely no respect for their customers specifically Ammara."
  • "Disgusting customer service. They show you a quality sample piece and then deliver a different product."
  • "This Bonnie and Clyde power couple chose to kill time and hopes instead of people. Ammara who claims to have the memory of a fish can’t seem to remember something she promised."

Quality and Fit

Pros:

  • "Whether it's their ready-to-wear or made-to-order options, the quality is always top-notch."
  • "Ordered matching dresses for me and my daughter from Bridal Junction in less than 2 weeks before the event. Really happy with the way they came out."
  • "My experience with the Bridal Junction team was simply amazing. From choosing the dress to final fittings, everything went perfectly."
  • "Bridal Junction isn't just a store; it's where my wedding dreams came true. The dresses are beyond beautiful."
  • "I’ve had a very positive experience with Bridal Junction when ordering a bridesmaid outfit. They were friendly and listened to exactly what I wanted - great service from everyone."

Cons:

  • "When it came, it was stained and stitching was loose. They also hadn't added stones to the sleeves which was clearly written on the order form."
  • "They got my wife's dress wrong, got all the bridesmaids dresses wrong then didn't want to accept her mistake."
  • "The 'Pakistani dresses' are clearly made and shipped from India with very poor quality fabric."
  • "Amara is dishonest in her business practice. She lied and sold me the sample from the doll instead of ordering a new dress."
  • "Disgusted and appalled. My cousin sister, who’s literally days away from getting married hasn’t got an outfit. This place is unprofessional and all they care about is money."

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