Gỗ Reviews Summary

Food Quality

Pros:

• "Calamari was the best I've had for years, so soft and perfectly cooked."
• "Every dish we had was not only delicious, but also carefully crafted and so elegantly presented."
• "The boneless foie gras chicken wings are unique and perfect."
• "The sautéed green beans were one of the best things I have ever eaten."
• "The portion size was generous, and the food tasted quite authentic."
• "A very big surprise with this Vietnamese restaurant. Intense flavour but authentic taste."
• "Every mouthful was an experience and was cooked to absolute perfection."
• "Best Vietnamese food we’ve ever had! The waygu pho was unbelievable."

Cons:

• "Summer rolls could have done with some more prawn as they got lost with everything else."
• "Pho was okay, soft shell crab was incredibly salty. Small portions. Prawns were not fresh."
• "Most of what we had was good but I don't think I would come again. The calamari is quite chewy."
• "The food is not only served in elegant style but also very tasty. You can also expect good service, too."
• "Food ok, atmosphere ok yet expensive. We love pho and to be honest I had tastier than this place."
• "The portion of chicken wing with foie gras was very small with only 3 pieces and without bones you lose the satisfaction of eating wings."
• "The spring rolls came in hoisin sauce, which tasted weird. It would have tasted better with peanut butter sauce."
• "The pho is overpriced for what you get. It really is quite average at best."

Service Quality

Pros:

• "Great food. Pho and summer rolls were very good. Service was friendly and competent."
• "The service staff deserve a special thanks, they made the experience wholesome."
• "Amazing service. Had to change our reservation to a later time but ended up reaching early."
• "The uncle who i think owned the place who was serving the downstairs seating area had awesome rapport with the customers."
• "First of all to shout out about is service, service service! But in a good—no—in a bloody great way!"
• "Staff here are excellent. Very attentive. Very polite. And looking to serve."
• "Really wonderful atmosphere and ambiance. I thought the food was delicious."
• "The staff is so friendly and helpful, the food is so fresh and tasty."

Cons:

• "Extremely rude staff and toxic business culture. I came in earlier than my friend. Although the whole restaurant is EMPTY, the front door staff asked me to wait in front of the door."
• "While I was having the meal, i heard the staff question the other table. They have 2 people but only ordered one dish."
• "Been there twice -- the first time everything was pretty much fantastic. Ended up not being served for nearly an hour."
• "Food was good however we were asked to leave right after we paid. Supposedly there was a reservation but nobody told us when we came that a table is free only for an hour."
• "Horrible service！we didn’t order a lot so they force us to change the table!"
• "Visited yesterday for lunch (Saturday). The food was alright and not overpriced, HOWEVER: one of our starters, the scallops carpaccio, had a black human hair clearly visible on the plate."
• "The waiters and waitresses were pretty rude, miserable and blunt, as if they really didn’t want to be there."
• "The manager is lovely so friendly and funny and informal with her guests. Really really good food."