Comptoir Libanais Shepherd's Bush Reviews Summary

Food Quality

Pros:

• "Delicious watermelon drink!"
• "Fabulously appetising, healthy food and drink."
• "I ordered a lamb wrap on the day. It was surprisingly delicious and excellent value for money."
• "Great for a quick bite to eat, fresh food, a good variety, moderately priced for an outlet in Westfield."
• "We really enjoyed our meal and the food was absolutely delicious."
• "The sharing platter was very good and sumptuous."
• "The Lebanese salad was freshly made and the marinated grilled chicken cubes were delicious and succulent."

Cons:

• "The food wasn't bad, but it was almost cold."
• "The taste of the dishes, especially the burger I tried, was a bit bland, not good in taste and not fresh."
• "Ordered 3 chicken wraps and they were tasteless, soggy and bland."
• "The hummus did not taste of hummus at all, I dont think they had used much chickpeas."
• "The food was not tasty at all. The kebabs were very dry, specially the chicken."
• "The falafel wrap was dry. There was no salad inside except of 2 pieces of pickle."
• "The food was awful, not worth the money at all and tasted like it had been sitting there for days."

Service

Pros:

• "Very nice staffs as well, I was the last order but they didn’t get impatient at all, still made me a good meal."
• "What amazed here was the service level, very helpful and nice staff indeed!"
• "The customer service was on point!"
• "The staff was very friendly and helpful."
• "Amal served me with a beautiful smile and very polite!"
• "There’s a young staff name Elsa who was extremely helpful and so polite, which made the experience even better!!"
• "The manager was very kind with accommodating my keto requirements."

Cons:

• "I waited over 50 mins for a one plate mixed grill."
• "Staff are often rude, and take too long to prepare any food you order!"
• "Cashier who take the orders are quite rude."
• "Service was terrible."
• "Racist service."
• "Horrid - quite rude staff."
• "Very poor service. Guy at till unfriendly, guy who served wraps even worse."

Value for Money

Pros:

• "We get Lebanese food in Soho at almost half the price, it's better, fresher, cheaper, far more generous portions and without a bacterial gut infection."
• "High prices, but my £9.95 mezze for one was surprisingly good value."
• "We felt the food was all competitively priced and good value, drinks were expensive but overall the meal we were happy with what we paid for what we received."
• "It was excellent value for money."

Cons:

• "The prices were also higher."
• "Overall good Lebanese food but massively over priced."
• "The portions are generous but a bit pricey."
• "Extremely overpriced -small potions and no condiments."
• "These are restaurant prices! And small portions too."
• "Quite expensive considering small wrap with no sides."
• "They are overpriced for what they serve please don’t eat at this place."