Palm Riverside | Shisha Lounge | Riverside Restaurant | Cocktails| Wandsworth London Reviews Summary

Category: Lebanese restaurant London

Address: 94 Point Pleasant, London, SW18 1PP, United Kingdom

Phone: +447700167899

Rating: 4.4
based on 122 reviews.

Ambiance and Setting

Pros:

  • "The ambiance was inviting and cozy, creating the perfect setting for a lovely meal."
  • "The restaurant has a beautiful waterfront location that provides a serene and relaxing atmosphere."
  • "Inside is not bad, not a boujee place but decorated nice."
  • "On a nice summers day, having it outside would be nice, good scenery."

Cons:

  • "The music was a little loud but the waiter did put the volume down when requested."
  • "The lights were SO bright in there which really kills the vibe, especially as you have the music so loud."

Food Quality and Variety

Pros:

  • "The lamb was cooked to perfection, with a succulent and tender texture that melted in my mouth."
  • "The menu offered a delightful range of options, and the dishes we ordered were prepared to perfection."
  • "The chicken was definitely a favourite, along with the accompanying chilli sauce."
  • "The calamari was a highlight, bursting with a perfect balance of flavors."

Cons:

  • "Food a little disappointing, all the hot starters were burnt."
  • "The chicken taouk and rice which should be bursting with flavours but didn’t taste of much at all."
  • "The grilled salmon was clearly cold when it arrived, and as we opened it up it was clear that it was completely raw."
  • "The food took extremely long and was so sub par: Small quantity, wet salad and a little rice."

Service and Staff

Pros:

  • "The staff was friendly, attentive, and made sure we had everything we needed throughout our visit."
  • "The staff were welcoming and attentive throughout the meal."
  • "The waiter Dilshodbeck very good."
  • "The hospitality provided by #Phani and #Asha was top-notch."

Cons:

  • "Incredibly slow service on the jetty, starters took 30 mins."
  • "Customer service is a let down.. asked for water, this never came."
  • "Service was very slow. Waited ages to get food to take out despite asking for it."
  • "The staff are all over the place and there is no management in place, the waiters are too busy constantly moving around tables and chairs instead of actually waiting on the people dining there."

Shisha Experience

Pros:

  • "Shisha wasn't that bad, had usual flavours, smoked well and got one recommended which was quite nice."
  • "I had the chance to try the EXOTICA Shisha, and it was a real treat. The flavor was incredibly rich, and the taste was delightful."
  • "Shisha was great and the man helping with the flavours was lovely and very helpful."
  • "Our birthday celebration was fantastic, and the Shisha was top-notch."

Cons:

  • "There has been a massive price Increase. The shisha now costs £39. I can’t seem to understand a 30% price increase for shisha!"
  • "Food portion size and quality has decreased. Shisha price is 30 (used to be 22) regardless of flavour or pipe."
  • "Shisha are extortionate prices, before January 2021, it was £18 for basic Al Fakher, and premium for like £23. Now, ALL shisha's are for £30?? Regardless of the flavour."
  • "Food was delicious and they do really good portions but shisha was a let down. Quite expensive and not great quality."

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