BaoziInn - Soho Reviews Summary

Food Quality

Pros:

• "Lovely food, and really attentive, kind staff."
• "The food was of a good standard and I wish I could remember the names, but we ended up ordering so much and after we finished the first order we ordered more."
• "Every single thing we ordered came with a little surprise in taste."
• "Absolutely brilliant food, very friendly and efficient service, this place is the real deal."
• "The food was VERY enjoyable. it taste authentic, home cooked and healthy."
• "Dim sum like I've never had before (you MUST try the Dan dan cheung fan, we immediately ordered a second."
• "The food was delicious and arrived to the table very quickly."

Cons:

• "The pork dimsums ordered by my friend were dry and the beef noodles by the other could have had less salt."
• "Dumplings were stodgy and the sweet and sour sauce was sickly."
• "Did not enjoy the food at all."
• "The tofu was the saltiest dish ever, and the soup dumplings had no soup?"
• "Overpriced, small portions and rude staff."
• "The dumplings were tiny and the flavour was...weird."
• "Nothing authentic or even good regarding the food."

Service

Pros:

• "The staff was very helpful and kind."
• "Really really nice, always getting the kids' attention whenever they'd swing by, like your long lost uncle and auntie."
• "The servers were really helpful in explaining the order to eat everything and making sure the food was stacked to stay warm."
• "Special shout-out to Nemo (I’m glad to have find her 🙃), she’s the warmest, friendliest, sweetest and bestest soul at Baozilnn."
• "The waitress was very attentive and helpful."
• "The staff are friendly and helpful."
• "The staff are very friendly and always check to see if you're ok."

Cons:

• "So based on this very disappointing experience, I will not be frequenting this restaurant again, neither will I recommend to others..."
• "And to top it all, I realised today that the waiter charged me twice after telling me the transaction did not go through after the first time."
• "Very bad service. We ordered 8 dishes and they brought 5."
• "By far the worst service I have ever experienced in London."
• "This issues we had come from management, they pressured us to order all of our food at once just incase they got busy and no one could help us."
• "absolutely horrible service, very rude people with no manners or respect."
• "The manager (who had made us put in the full order) apologized and told us they'd lost our order, he then hurried us to make a new order."

Value

Pros:

• "The prices were reasonable for the quality of food, location and service and I would definitely recommend this restaurant to anyone looking for decent Chinese cuisine."
• "Very affordable and delicious."
• "Reasonable value for money given location as well."
• "Total cost for 4 dishes £30 so very cheap for lunch."
• "Amazing value - especially the lunch menu (as shown in photo)."
• "We ordered quite a bit of food and the bill came to cGBP 20 per head, which is quite decent for central London."
• "Value for money is top notch and the food was splendid."

Cons:

• "The prices were also really high, especially given the low quality."
• "The price was too high for the quality and they also tried to push the 7£ gratitude fee on us."
• "Very expensive for what you get."
• "Way too expensive for what you get. RIP OFF!"
• "Overpriced for the food! The vegetarian/vegan food.isnt worth it."
• "Paid 90£ for four although we didn’t order too much."
• "£66 for a portion of dry noodles and chicken with no sauce (bland)."

Atmosphere

Pros:

• "The Great Cultural Revolution décor is quite funny and gives the whole place a sense of not taking itself too seriously."
• "Cosy atmosphere."
• "The ambience was quite interesting and reminded me of pubs in chinese movies."
• "Atmosphere was modern Chinese cafe style and that was perfect."
• "The place is tiny but very quaint and with a good view of Soho which was fun for people watching."
• "The atmosphere is chill and relaxing."
• "The surroundings are small but cosy and just right."

Cons:

• "Space is at a premium so it's cosy but not cramped."
• "The place is small, old and not that clean, honestly."
• "Atmosphere was pretty funky."
• "They've changed a lot since before COVID and the food is much less authentic than it used to be."
• "Also very loud music to push last customers to leave."
• "Extremely hot and humid seats in a dark back room."
• "The place is also quite cozy (tables are small and next to each other) but it wasn’t uncomfortable."