Address: 23 James St, London, W1U 1DT, United Kingdom
Phone: +442078580858
Rating: 3.9
based on 330 reviews.
Ambiance and Decor
Pros:
"The decor is charming, and the food is truly exceptional."
"The place is very insta picture worthy, beautiful setting and atmosphere was great."
"Inside was beautiful too."
"It's just the cutest little spot with not only friendly, but kind staff."
"It's the prettiest little cafe in town. It's pastel hued decorations makes it one of the most Instagrammable cafes."
"This branch is a lot smaller than you’d think. It is very pretty."
"Very Instagram-able place. Saw a lot of people taking selfies and photos in this place."
Cons:
"The place is filthy all over."
"Not much seating area in the inside, quite decorative and nice. Very instagram-able."
"The music occasionally got a bit too loud."
"This branch needs to get their stuff together desperately."
"Their toilet is past a door that says staff only."
"The tables and chairs were dirty."
Service
Pros:
"Exceptional service from Rosa and Amine, both went above and beyond."
"Service was professional and friendly. Staff listen and take time to explain what they have on offer."
"The staff treated us very kindly."
"Thank you to the staff who were extra sweet to me and made me feel special."
Cons:
"Service was pretty bad."
"The server was also a bit of a vibe kill making us move to a smaller table when the place was empty."
"Another server messed up our check split so one of us had to pay the whole bill."
"I remember trying to grab their attention to get the bill but one of the staff were intensely cleaning the door and didn’t pay attention to any of the customers inside."
"Took 30 mins for drinks to arrive and over 45 mins for food to arrive."
"There was new staff member who wasn't supported and expected to essentially figure it out."
Food Quality
Pros:
"Food was good, it’s a small menu but a good selection."
"The drinks were delicious!!!"
"I ordered a carrot & ginger cold press juice, a pistachio latte with oat milk, and eggs Benedict."
"The triple chocolate cake was scrum-delicious."
"Feya has a great selection of cakes and hot drinks."
"The breakfast tasted as good as it looked which is a bit rare find."
"The coffee and desserts were also really good."
Cons:
"I paid almost £8 for a lychee rose drink that was way too concentrated with rose water."
"The food was below mid. Define overhyped on places tiktok, looks nothing like that irl."
"The food and drinks were good nothing special."
"The hot chocolate was not good. Lumpy, and thin."
"The omelet made both me and my friend violently ill in their loos."
"We waited around 25 minutes on Saturday morning for a table."
"The popcorn chicken was good but a really small portion for the cost."
Value for Money
Pros:
"If you’re ready to pay the premium for the looks and decor - it’s a place for you."
"I ordered English muffin with salmon, poached egg and beets hollandaise, came with edible flowers (not a fan of those). For dessert i had a crodough and red velvet cake, both amazing."
Cons:
"Otherwise - probably not. It’s definitely on the pricey side of things (£7ish for a latte, as an example)."
"I paid £85 for eggs Benedict, a Turkish breakfast, x2 milk cakes, a coffee and a drink. Absolutely ludicrous. Arabic coffee is £28."
"I wish all restaurants had a staff like Jessica, she was so sweet and friendly, her smile was so welcoming and she delivered an amazing customer service."
"For a cup of latte, a cup of herbal tea and a chocolate cost over £20. Don’t think I will go back anytime soon."
"Also, a bit pricey, I must say but I had a very nice experience."
"I'm not giving it a 5 but given the presentation and the story behind Feya, I'm not surprised."