Crows Nest Reviews Summary

Food Quality

Pros:

• "The food was well worth the wait piping hot defiantly freshly cooked well presented."
• "Brilliant tasty food with very pleasant staff."
• "The dishes were well-prepared, flavourful, and to my pleasant surprise, quite affordable."
• "The fish was beautiful.. Crispy batter and perfectly cooked, chips crispy on the outside with light and fluffy inside."
• "Food is lovely everytime we come."
• "Yep... the food was spot on delicious and more than enough."
• "Food was excellent and great value for money."

Cons:

• "Wetherspoons quality food but at a much higher price."
• "Went there for lunch, awful food both me and my partner ordered fish and chips. Luke warm and it looked like it come out of a box from farm foods."
• "The food was a reheated burger 🍔. The curly fries 🍟 weren't drained properly."
• "Steak & Ale pie was not good. Mostly gravy inside with 3/4 very small lumps of possibly meat."
• "Nice staff but TERRIBLE food had a pizza and wasn’t even cooked asked to bake a little more and they only put it in for 30 seconds."
• "Food was cold when we were seved almost an hour after order was given the meat was discussing I left mine order a pud that took another hour."
• "Sunday dinner was dry chicken served with smash."

Service

Pros:

• "The staff were polite and friendly we ordered food which we got fairly quickly."
• "Staff were attentive and lovely."
• "They frequently checked in on me, ensuring my comfort and even offering the convenience of bringing drinks directly to my table."
• "The staff are always very helpful and reassuring."
• "Joshua was particularly helpful and welcoming, and made our experience enjoyable."
• "The service was amazing and staff were so friendly and helpful."
• "Called in for a spot of lunch on a very wet day! Prompt service at the bar and food served with a smile by the waitress."

Cons:

• "Terrible service at the bar. Staff ignored me and served male customers who arrived at the bar after me."
• "Not given a bill, queried bill as one of drinks should have been free with burger, told Pepsi Max not included pointed out it said it was on menu and was told well won't let me key it in."
• "Wouldn't return for a long time... meals were very disappointing so we didn't stay as long as we intended."
• "Visited today for food & drinks. Ordered a chicken and bacon club sandwich for myself and a classic chicken burger for my husband. It wasn't bust but it took 40 minutes for the food to arrive after I asked the manager where our order was."
• "Really disappointed! Booked a table, had a drink and ordered our food. It took 55 minutes for the food to come."
• "Ordered meals via the app, then a 40 minute wait ensued for meals to arrive, quite shocking and unacceptable."
• "Their system NEEDS work."

Ambiance and Cleanliness

Pros:

• "It’s also a lovely and clean pub, plenty of space to move around and also plenty space for wheelchairs etc friendly staff and a lovely atmosphere plus you have a choice of eating inside or outside."
• "You can tell there had been a change in management, the standard and atmosphere has improved a lot."
• "Absolutely gorgeous pub, great atmosphere, family friendly."
• "The location is lovely, right next to the seaside and perfect for a relaxed meal after a walk along the beach."
• "Lovely spacious pub. Good decor and lots of space outside."
• "The whole place was well looked after and clean."
• "After not visiting the Crows nest in quite a while, we dropped by on Sunday and were very impressed. Friendly staff made for a lovely atmosphere."

Cons:

• "Outside of pub really tatty and badly maintained."
• "Saturday afternoons are absolutely chaotic, FULL of screaming kids running around while their parents ignore them on their mobiles."
• "Beer gardens looking run down now it's due an update."
• "The only thing that does let this down is that it is not dog friendly."
• "Not somewhere I would want to go again."
• "The atmosphere isn't that of a traditional, old-time pub but it was pleasant enough."
• "The staff seemed flustered and everything was a bit hectic."

Value for Money

Pros:

• "The dishes were well-prepared, flavourful, and to my pleasant surprise, quite affordable."
• "Food is lovely everytime we come."
• "Prices relatively reasonable."
• "The prices for food and drink are very reasonable."
• "Food was excellent and great value for money."
• "Stopped off for dinner, curry was brilliant & at a fiver for Wednesdays you can't go wrong."
• "Great pub in seaham, Coeliac & veggie friendly it does gluten free chip butty, gluten free sandwiches, jacket potato."

Cons:

• "Wetherspoons quality food but at a much higher price."
• "The portions are not good for the price."
• "If you get a burger you have to pay extra for cheese, onion rings, coleslaw. Upgraded to curly fries but wasn't worth the extra as hardly any curly fries."
• "Biggest insult however was the healthy sides for the kids meals. £1 each for half a spoon of tinned carrots and 2 spoons of sweetcorn, both stone cold."
• "Food was cold when we were seved almost an hour after order was given the meat was discussing I left mine order a pud that took another hour."
• "Sunday dinner was dry chicken served with smash."
• "Food was OK but wasn't exceptional."

Staff and Service

Pros:

• "The staff were polite and friendly we ordered food which we got fairly quickly."
• "Staff were attentive and lovely."
• "They frequently checked in on me, ensuring my comfort and even offering the convenience of bringing drinks directly to my table."
• "The staff are always very helpful and reassuring."
• "Joshua was particularly helpful and welcoming, and made our experience enjoyable."
• "The service was amazing and staff were so friendly and helpful."
• "Called in for a spot of lunch on a very wet day! Prompt service at the bar and food served with a smile by the waitress."

Cons:

• "Terrible service at the bar. Staff ignored me and served male customers who arrived at the bar after me."
• "Not given a bill, queried bill as one of drinks should have been free with burger, told Pepsi Max not included pointed out it said it was on menu and was told well won't let me key it in."
• "Wouldn't return for a long time... meals were very disappointing so we didn't stay as long as we intended."
• "Visited today for food & drinks. Ordered a chicken and bacon club sandwich for myself and a classic chicken burger for my husband. It wasn't bust but it took 40 minutes for the food to arrive after I asked the manager where our order was."
• "Really disappointed! Booked a table, had a drink and ordered our food. It took 55 minutes for the food to come."
• "Ordered meals via the app, then a 40 minute wait ensued for meals to arrive, quite shocking and unacceptable."
• "Their system NEEDS work."

Facilities and Accessibility

Pros:

• "It’s also a lovely and clean pub, plenty of space to move around and also plenty space for wheelchairs etc friendly staff and a lovely atmosphere plus you have a choice of eating inside or outside."
• "Absolutely gorgeous pub, great atmosphere, family friendly."
• "The location is lovely, right next to the seaside and perfect for a relaxed meal after a walk along the beach."
• "Lovely spacious pub. Good decor and lots of space outside."
• "The whole place was well looked after and clean."
• "After not visiting the Crows nest in quite a while, we dropped by on Sunday and were very impressed. Friendly staff made for a lovely atmosphere."
• "Very accessible, lots of parking, extremely dog friendly."