Beast Reviews Summary

Category: Restaurant London

Address: 3 Chapel Pl, London, W1G 0BG, United Kingdom

Phone: +442074951816

Rating: 4.6
based on 181 reviews.

Food Quality

Pros:

  • "Superb cuisine, wonderfully warm but slick, professional service."
  • "Food was incredible, the wagyu especially was unforgettable."
  • "All was perfectly cooked and their meat is aged, accordingly it tastes perfect an beyond any steak I have ever had."
  • "The steaks are delicious and the Norwegian crab is the best crab I've ever had."
  • "The food was outstandingly delicious and the setting and ambiance is a dream."
  • "The food was very very good. Steaks were perfectly cooked and flavoured."
  • "The steak was off the scale good, some of the best I've ever had."

Cons:

  • "Lobster tacos not so great so will not order again."
  • "The crab was overcooked and rubbery which made it extremely difficult to extract and the steak (we ordered a 400g t-bone) was undercooked."
  • "Appetisers were great and so was the meat; however, when served, the meat temperature and its searing were cold."
  • "The “King Crab Legs & Claws” are NOT worth it."
  • "Bland overpriced food. Had two tasting menus and pretty much everything that was served had minimal flavour."
  • "The snow crab legs that we had tonight was not fresh at all."
  • "Food was average... service was sllllooowwww...."

Service

Pros:

  • "Staff are very welcoming and helpful as well as polite."
  • "Every member of staff we encountered was warm, welcoming and really made the evening special."
  • "Staff was extremely knowledgeable, helpful and friendly (everyone!)."
  • "Service was excellent. The waitress was very informative about cut types."
  • "The service is amazing. Friendly and helpful staff with smile."
  • "Service was very smooth and nice. They explained everything to us and helped us order the right amount and recommended us which steaks to have."
  • "Service was beyond amazing - swift, polite, knowledgeable and with a smile."

Cons:

  • "Serving staff were slow to respond, keen to upsell and embarrassingly poor with their knowledge about the menu."
  • "Would not return and the service, although the waitress was ok - overall poor."
  • "Service was also on the slow side."
  • "Our waitress couldn't care less that we didn't understand our menu."
  • "The service was lacklustre and indifferent."
  • "Table service is pretty poor with barely be any attention given."
  • "Service was slow throughout, for no obvious reason."

Ambiance

Pros:

  • "It is a very elegant luxurious place."
  • "Stunning restaurant with an amazing medieval like atmosphere."
  • "The setting is an opulent downstairs banqueting atmosphere with long thick wooden tables with only temporary covid barriers separating diners."
  • "The ambience of the restaurant was decadent but not pretentious."
  • "Good atmosphere when it got busy and very nice setting with the lighting and candles on the tables."
  • "Atmosphere is super chill and relaxed."
  • "Love the long wooden dining tables. Like those you find in Harry Potter movie."

Cons:

  • "Because it’s an open environment, so it was a bit loud with the people and the noise."
  • "Restaurant room is incredibly noisy and you won't be able to have a chat with anyone without screaming."
  • "Place was very crowded and super loud because of that, it was almost impossible to talk across the table."
  • "The restaurant has a refectory table setup so you have to sit next to each other, rather than opposite and turn around awkwardly to speak which eventually gives you a crick in your neck."
  • "The restaurant allowed a large party to play with and have photos taken with the live Norwegian crab....like a circus. Disgusting behaviour that continued even after other customer complaints."
  • "On the downside the place is too loud and the prices have become a bit extreme lately."
  • "My biggest complaint was the cafeteria table layout."

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