Karamay Uyghur Cuisine - Tower Bridge Reviews Summary

Food Quality

Pros:

• "The food is very good and all Halal."
• "The stir fried vermicelli was tasty."
• "The big plate chicken dish has really big portion size."
• "Can’t go wrong with the noodles which are hand made fresh every day."
• "Everything is tasty, juicy and tender meat, flavorful pilaf, amazing noodles... Good portion, friendly service, reasonable price."
• "The food was very tasty and the portions were generous."
• "The food taste really good, especially the “馕炒辣子鸡”."

Cons:

• "The chicken is a bit tasteless."
• "So underwhelming; deep fried chilli chicken was basically bad chicken fried without sauce."
• "The food came it was so disappointing. Bland, overcooked food, not at all what we were expecting."
• "Chicken is very very dry and bland whereas the naan is soaked with oil."
• "The big plate chicken put too much pepper which made my lip swelling."
• "Food added too much MSG to makeup the flavour which makes people very thirsty."
• "Fried rice noodles were okay but nothing stands out, just chili & soy sauces flavor."

Service

Pros:

• "One of the server was quite friendly."
• "The staff were really nice and friendly."
• "Ashley the waitress gave us good recommendations."
• "Great service by Ziko, who was incredibly helpful."
• "Zico was really nice to us. We had the best experience ever."
• "Really great food and amazing service. Ashley helped us with our first time going and gave great recommendations."
• "Molly, our server, had an exceptional attitude."

Cons:

• "Rude staff won’t even acknowledge you even if they see you."
• "Worse customer service ever. Waiting for 15minutes for an order that they say will come within 5 minutes."
• "Waiter come table with bill while we still eating... There’s no 'customer service' in this restaurant."
• "The staff don't all speak great English and almost seemed like they didn't want to serve us which was a shame."
• "Such a weird experience, wouldn't visit again."
• "The waitress on that day were slow in service and not proactive at all."
• "So basically we had to wait over 25 minutes for waitress to take our order after signaling her that we were ready."

Ambiance

Pros:

• "The restaurant's ambiance is fantastic."
• "The decor was beautiful and set a nice mood."
• "The ambiance here really gave me an at-home feel."
• "It's astonishingly delicious and the environment in the restaurant is very clean."
• "The restaurant is modern yet it perfectly blends traditional motifs. The venue is spaceous and clean."
• "The atmosphere was awesome and I definitely liked that you have a very modern style."
• "The environment is so great for friend gathering!"

Cons:

• "The music was very odd, all hip hop, which I like usually but it didn't match the setting over dinner so it was a bit out of place."
• "However, it’s also noisy due to the short distance with other tables."
• "Sometimes there are bands playing."
• "Nicely decorated, new, clean, seats are spread out."
• "Atmospheres is nice."
• "The only downside was that the restaurant got a bit noisy."
• "Booking system is a little annoying."

Value

Pros:

• "The food was fresh, properly prepared and a great value for the price."
• "The food portion is huge with reasonable price."
• "Portion is big and not expensive."
• "Taste is very much authentic with good price and portion size."
• "Extraordinary food!!! We ordered 6 different dishes from their menu and we all devoured the food. Price-wise, v resonable."
• "Very authentic Chinese Xinjiang food at reasonable prices."
• "This restaurant has left the best impressions! Hospitable hosts, delicious dishes, beautiful presentation! The food is absolutely amazing. Highly recommend!"

Cons:

• "Expensive but food wasn't enough, there's no lamb leg in the rice, but only chops, big plate chicken was honestly small, the taste is medieval."
• "Lamp chop flavour is ok but £16 with only 6 pieces of small lamb chop is still expensive."
• "Overall the food is not worth the price. We got an order that was over £100 and the portions we got were underwhelming."
• "Yogurt is £4, volume is less than a shot."
• "Local beer charge £9.5 which is way too much markup on a bottle of beer."
• "Our meals are £40 per head with two alcoholic drinks."
• "They charge £10 booking fee per person and deduct from the bill."