Teeth on the Heath Reviews Summary

Atmosphere & Comfort

Pros:

• "Calming atmosphere really helped an extremely nervous me awaiting an extraction. Barely felt a thing."
• "Lovely ambience as you enter the reception. Open, light, airy."
• "The staff are all friendly and helpful and there is a very relaxed calm atmosphere."
• "Everyone who I met and was treated by at the surgery were extremely sympathetic and reassuring to my nervous disposition with the dental environment."
• "I am sure I must be one of the most nervous patients that are registered with Teeth on the Heath but from my experience you could not wish for a more calming experience."
• "Both Ulrika & Tina the hygienist have made me less nervous about visiting the dentist with their calm & caring attitude."
• "Jason is amazing as I have a phobia about dentists due to several bad experiences in the past. He has been very welcoming and patient with me which is greatly appreciated."

Cons:

• "I was 10 minutes late for my daughter's dental checkup and they want me to rebook."

Professionalism & Expertise

Pros:

• "All staff are excellent."
• "The team continues to exceed my expectations with a very comfortable inspection and hygiene experience."
• "An extremely professional dentistry practice."
• "The treatment I have had is always pain free."
• "They provide an excellent service, with all work performed quickly and efficiently."
• "The dentist explained findings and recommended treatment plan."
• "They gave a very good examination & took many pictures, then explained a plan to fix my many broken teeth."

Cons:

• "I have not given them 5 stars simply because no one enjoys going to the dentist!"

Staff & Service

Pros:

• "I always get great service from Teeth on the Heath. From receptionists and hygienists to dentists, everyone is friendly."
• "The excellent care continues. Very happy with the treatment."
• "All the staff are lovely and I am very happy with the service provided."
• "Staff are so friendly and helpful, everyone makes you feel very at ease."
• "Very friendly receptionist fitted me in with the hygienist on the same day due to a cancellation."
• "The team are professional, kind and friendly and nothing seems too much trouble."
• "Such a welcoming practice, all the reception staff and nurses are more than happy to help and greet you with a smile."

Cons:

• "I cant rate them highly enough would be 11 stars if there was an option."

Facilities & Cleanliness

Pros:

• "Surgery is very modern and spotlessly clean."
• "All staff were polite and reassuring and the surgery itself is fresh, modern and doesn’t have that dentistry smell!"
• "Fantastic health and safety practises in place - VERY COVID FRIENDLY!"
• "They have all safety precautions in place, very professional."
• "Wonderful practice; state of the art facility and equipment."

Cons:

• "Although the dental surgery is on the first floor the lift meant it was no problem to access and the staff were most helpful."

Recommendations & Trust

Pros:

• "I absolutely recommend this practice to everyone."
• "I have total trust in this dental surgery and would thoroughly recommend."
• "I would highly recommend ‘Teeth on the Heath’ which is a very professional, friendly and efficient family dental practice."
• "The best practice I have ever visited."
• "Would recommend Teeth on the Heath to everyone especially if you are a nervous patient."
• "I highly recommend this surgery if you need a dentist."
• "I would highly recommend this dental surgery."

Cons:

• "I needed an emergency checkup to enable cardiac surgery to proceed and was lucky they had a cancellation and also an appointment back to back."