Orhan London Tailoring Reviews Summary

Staff and Service

Pros:

• "The staff are so lovely and really helpful."
• "The staff are lovely, really knowledgeable and full of advice."
• "Everyone was really helpful and friendly, definitely recommend."
• "The whole experience of working with Orhan and team was a joy."
• "Everyone was friendly, supportive and extremely professional, the quality of their work is superb."
• "They were so welcoming and professional and I would recommend them to anyone."
• "The team here are amazingly welcoming and very helpful!"

Cons:

• "The owner (a woman) was rude and fake!"
• "Don't suggested! Unprofessional....If this was the best they could have done on my dress, it means there are NOT good at all!"
• "The tailor was really unfriendly and I’m pretty disappointed in the quality of the alterations."
• "Beware! Read all the other 1-star reviews before trusting Orhan's with your alterations! While the staff is friendly, their fees are ridiculously high and alterations to my suit were subpar."
• "I could never advise anybody to go to Orhans for alterations."
• "They ruined an expensive dress I brought in, and the owner of the company was extremely hostile to me over what was their error."
• "Too expensive, and they didn't do the full job I paid for."

Quality of Tailoring

Pros:

• "Absolutely over the moon with my tailored dress. It fits me perfectly and done with such care."
• "The finished product is amazing, you could never tell it'd been altered."
• "Quality tailoring! I had a pleated chiffon maxi dress shortened and they did a wonderful job."
• "The tailors at Orhan are immensely talented."
• "Not only did they look fantastic on the day, they were of exquisite quality and fitted us perfectly."
• "The quality of the tailoring was impeccable, the fit perfect."
• "Everything has been done to the highest quality and everyone is so friendly and professional."

Cons:

• "But none of the trousers fit comfortably, and suit jackets that have been taken in too tight, sleeves too short."
• "Required multiple visits and the end result was still not satisfactory at all."
• "I had all measurements taken, but when the suit arrived it was awful. No fit, baggy and neither the trousers or jacket fitted correctly."
• "And then at my appointment they advised that alterations would cost over 600 pounds. This bears absolutely no relation to their price list, and is at least 2-3 times higher than bridal alterations for every one of my friends at other places."
• "Where the straps were shortened, the seam is messy."
• "The beautiful dress I brought in had the fabric puckered in certain places, weirdly gathered at the hips, so many loose threads where the beads sewn into the dress just fell off because they didn't tie the loose ends, the train didn't stay on the hook - for the cost it was very under average service."
• "Sent something with a small seam rip to be repaired and received it with another new rip (in the middle of the garment, not on the seam)."

Value and Pricing

Pros:

• "It was a little pricey for the alterations, but the suit turned out perfectly and the service was amazing, so definitely worth it in my opinion!"
• "Also, LGBTQ+ friendly, so you couldn't ask for a better place to be honest!"
• "The whole experience was amazingly efficient and great value."
• "We felt the price was incredibly good value – I am confident we could have spent far more elsewhere and not been nearly as happy with the result."
• "The needle work on the alteration is impeccable and the very reasonable price belies the quality of the work."
• "Great value for money. Would highly recommend."
• "The turn around was quick and the pricing was reasonable."