Franco Manca Reviews Summary

Pizza Quality

Pros:

• "The pizza to die for."
• "The pizza dough is amazing, very fresh and home made, and fired in a wood burning oven."
• "Really good authentic pizzas."
• "Consistently good quality pizza at a reasonable price in a decent setting."
• "Pizza was good we got it to take away."
• "Quite possibly the best pizza I've ever had."
• "This is probably the best pizza you can find from a chain restaurant in London."

Cons:

• "Today I got a very disappointing cold and half cooked pizza with a very sad amount of toppings."
• "The pizza tasted all right, although the extra topping was underwhelming."
• "The pizza looked like it had been made hours ago. It was so cold and hard."
• "The pizza base was soggy."
• "The pizzas were burned and dry."
• "Sections of the pizza was burnt."
• "The pizza was undercooked, chewy, poorly topped."

Service

Pros:

• "I had the best time with excellent customer service with the manager Maria she was very friendly and very welcoming."
• "One of the waitresses was helpful and apologised to us at least."
• "Good, quick, and helpful service with staff that offer advice when choosing."
• "Great customer service, brilliant environment and very popular indeed."
• "Service was excellent throughout."
• "The server really impressed us as he didn't write any of our orders down but remembered all 4 orders without a single mistake."
• "Staff were attentive and friendly and the food was great!"

Cons:

• "The serving staff I think need help."
• "We booked a table using their awful app, we were waiting in a virtual queue for 1h+, arrived for a table on time and we were refused to be served."
• "There was no apology when we asked if our food was on the way after 50 mins."
• "It took us over 20 minutes just to get someone to ask for our drinks."
• "The staff is horrible and extremely slow."
• "Clearly they do not want us to sit more than it takes to finish a pizza."
• "What a rude waitress."

Atmosphere & Location

Pros:

• "The atmosphere is warm and lively and a good place to visit with a few friends for a catch-up."
• "Peaceful n cool atmosphere, active n helpful staff serving u in friendly way."
• "The atmosphere was warm and friendly."
• "The ambiance is great."
• "Ambiance: Good. Nice interior, clean bathrooms, background music pleasing and unobtrusive."
• "The atmosphere in the restaurant was really nice and friendly, a bubbling atmosphere."
• "Lovely interior and lighting gives the restaurant an authentic feel."

Cons:

• "Small venue that gets busy quickly so suggest you get there early evening."
• "We were accommodated in a small table by the door, which can be a bit uncomfortable and cold."
• "If you have children or disabled children do not come to this place."
• "Just rubbish seating."
• "Left standing for a while even though there were available tables and one member of our group was pregnant."
• "This particular Franco Manca is quite cramped and fills up with customers very quickly."
• "The place is a little small and so you may have to share a table and squeeze in."