Zia Lucia - Islington Reviews Summary

Service

Pros:

• "Service was impeccable and quick."
• "He was very nice and understanding with my special needs daughter."
• "The waitress took our drinks order promptly and explained that the red wine I had ordered was lightly sparking and was I happy with that."
• "Service could have been better as waitress forgot us a few times."
• "Their service has really improved recently, staff is friendly and wait times not too long."
• "The service was lovely, the restaurant was very clean."
• "Service is constant and good."

Cons:

• "Great Pizza but absolute mayhem in there, not enough staff and one of the waiters just pointed to the table we should sit at then every time we tried to get his attention he told us to wait."
• "Terrible service. We waited an hour and a half for our pizzas."
• "They have changed the menu and now don’t offer bread for free anymore. Even if you’re having burrata."
• "The additional cost for the different doughs is really greedy/unnecessary."
• "Once you do (yawn) get your food, it's not very exciting, and the menu price may not relate to what appears on the bill."
• "With Deliveroo the pizza always arrives stone cold."
• "Such a disappointing Zia Lucia experience, received our drinks 30 minutes after being seated and our food an hour after."

Food Quality

Pros:

• "The Charcoal dough is a must, never had it before and completely blown my tastebuds."
• "The pizza base was nice, and the tomato sauce was good."
• "Let me paint you a picture - chunks of sausage meat with truffle oil, honey and lashings of pecorino cheese on a chewy delicious base."
• "Best pizza I've had outside of Italy!"
• "OMG! Best pizza in London. True Italian restaurant. Thin and flexible wood fired pizza with amazing quality ingredients."
• "The food here is absolutely phenomenal, crusts are springy and delicious."
• "Delicious Italian pizza offering 4 types of a dough to choose from."

Cons:

• "Sadly my burger wasn’t cooked well Half was cooked half was red."
• "I wouldn't recommend at this point."
• "Let down by low quality ingredients on pizza (too salty)."
• "Bad for vegans and very poor toppings."
• "The pizzas are also not as good as they used to be, the vegetables on the pizza are not cooked."
• "Pizza wasn't very tasty and dough was chewy and undercooked."
• "The pizzas were very poor quality. Both of them had paper thin soggy, undercooked dough."

Delivery & Takeaway

Pros:

• "Lockdown 2.0 - I had pizza delivered tonight, it was EXCELLENT."
• "We ordered via Deliveroo and we LOVED it."
• "The best gluten free pizza in the world, hard to describe but simply amazing pizza base and the toppings were mixed to perfection."
• "The pizza came fast (about 10 minutes)."
• "We used them once for takeaway - they were really efficient over the phone and did everything in time as they promised."
• "The pizza here is to die for! You know it’s truly authentic as every single staff member speaks Italian."
• "The service was absolutely wonderful."

Cons:

• "ordered a pizza online for collection, received a notification to collect pizza. Have now been standing outside in the cold for over an hour waiting for it!"
• "With Deliveroo the pizza always arrives stone cold."
• "I ordered 2 pizzas with uber eat. 1.5 hrs later I am still waiting for my order to be ready."
• "The restaurant sent out cold food on our delivery last night."
• "The pizza here is more than amazing but i have to give 3 star because all the time I place a order through just eat is coming cold, very late and also smash something like today."
• "Two separate occasions I ordered the pizza with a whole burrata via deliveroo and it came without the burrata?"
• "Lovely Pizzas but am completely fed up with receiving cold food!"

Value for Money

Pros:

• "Prices are low (compared to the usual prices in London) and the quality of the ingredients is very high."
• "Prices were a little higher than expected but the quality was there so can't complain."
• "Portion size was perfect and the price was very affordable."
• "Good value for money."
• "Bottle of red or white wine only £20.50."
• "The ingredients are delicious, the pizza well cooked and thin '' Italian style''."
• "A treat for the palate and for the eye, at a very reasonable price."

Cons:

• "Came here for a lunch with a work colleague... they put the bill down and it came to £44."
• "The pizza is super expensive for a fast food restaurant with no table service."
• "This plus 3 glasses of wine and one tiramisu between two came to £71 which seem exorbitant and not good value."
• "Paid £27 for gnocchi, beef bolognaise & radicchio: wasn't worth half that."
• "Pizza & pasta were good but pricey."
• "Starters are pretty bad and pricy for what they are: you can’t charge £7 for a piece of toasted bread with a bit of n’duja on top."
• "A bit overpriced too as they were around 5£ on average for 4 pieces."

Ambiance & Decor

Pros:

• "My husband and I love the pizza and it is our top favorite place to go on a regular basis. The ambiance is lovely."
• "The restaurant looks elegant too."
• "Run by Italians and has a good buzzy feel."
• "The decor is very cosy, very bohemian hipster, jointed with a pasta restaurant that also makes amazing authentic dishes."
• "Great licensed venue. Inside/outside tables. Clean and good standard of service."
• "The atmosphere is relaxed and comfortable."
• "A cosy little pizzeria on the high street."