Harbour Bar Ltd Reviews Summary

Ice Cream Quality

Pros:

• "Oh my God!! If you love ice cream then this place is heaven!! Lovely creamy whipped ice cream in a variety of flavours."
• "The ice-cream is simply the best."
• "Best ice cream I've had in a long time, ranging from quite small(but tasty) to absolutely massive."
• "THE BEST ICE CREAM THE BEST BY FAR IS THE HARBOUR BRAND FROM THE HARBOUR BAR!"
• "Best ice cream on the east coast."
• "The ice creams and milkshakes are to die for."
• "Award winning ice cream served in an original 1960's setting."

Cons:

• "Bought an ice cream today for my mum and I and there was no flavour at all."
• "The sizes have reduced dramatically which is such a shame. We used to be a regular at your parlour but will not return after today’s disappointment. :("
• "Unfortunately the ice cream is very average. Maybe it won awards in the 80s but time and tastes have moved on."
• "Fantastic looking venue, but really mediocre ice cream - two takeaway cornets had barely any flavour, no better than Mr Whippy or chain restaurant ice cream."

Staff and Service

Pros:

• "The staff are always friendly and helpful, so give it a try, I can guarantee you will love it."
• "The staff are always very friendly and welcoming and I love the decor which is always kept clean and tidy."
• "The staff were lovely (even the lady struggling on her first day) and service was really quick."
• "The staff are very warm, happy to help and very good at making delicious sundaes."
• "The young staff are very good. Very friendly and smiley."
• "Staff were extremely friendly and hard working. Very organised even when extremely busy."
• "Been a number of times over the years and always found the staff friendly, polite and smiling."

Cons:

• "I went with my grandson for breakfast, after waiting to be served and ignored until the local guys were served our order was eventually taken."
• "Great looking diner with fantastic ice cream choices, including classics like banana split and knickerbockerglory. However, the staff never smile! Atmosphere goes a long way, and this place doesn't have it."
• "Slow to serve and wasn't really busy... only dropped a star as there is no queuing system. It seems as if the staff will serve you if and when they feel like it!"
• "Food is usually good here but as for most of the miserable faces of some staff it's enough to put us off going again."
• "Staff was questionable customer service not the best some staff look harassed."
• "Would not go again even if it was free."
• "Only downside is like many businesses along the front we noticed they do not accept payment by card. Cash only."

Ambiance and Decor

Pros:

• "Loved the retro theme, and the ice cream was delightful!"
• "The decor has been kept in the original style and invokes a genuine period feel."
• "Its exceptionally clean."
• "Excellent vintage surroundings."
• "Looks like it was designed in the sixties and built yesterday."
• "The original decor is wonderful and the whole place is spotless."
• "The decor is in a 1950's look which I love."

Cons:

• "The rest room upstairs not the best for older customers."
• "Toilets were clean and tidy, but note they are situated up a flight of stairs, so difficult for disabled access ♿."
• "Located on a main road so no parking. Easy access to the interior for disabled or people with prams although toilets are up a flight of stairs."

Value for Money

Pros:

• "The prices were reasonable considering the amazing ice creams....our daughter would quite easily live here!!!"
• "The mega icecreams were just over £5 which I thought was very good cost £26 for 7 icecreams. Delicious flavours 🤤"
• "Both tasted great, & definitely value for money."
• "The prices are good for what you buy too."
• "Always great value for money, and I love the 50s music 🎶"
• "Sit on a high stool at the bar and experience a real treat which won't cost you the earth."
• "Warm welcome, queue massive but the staff really know their ice creams, ice cream was lovely and very tasty, it’s a popular place, photo doesn’t do it justice but it was delicious. Oh and very good price."

Cons:

• "The milk was overpriced 2 50 for a small glass."
• "Slow to serve and wasn't really busy but the Ice cream is perfect, lots of choice (pricey though)."
• "It's a bit pricey (expensive really) but it's definitely top quality and a must do when in Scarborough!"
• "Not the cheapest ice cream but we'll definitely be back for a treat in the next heatwave."