ASK Italian Reviews Summary

Service

Pros:

• "Staff were great, food came quickly and it was very tasty."
• "The staff are amazing."
• "The staff were friendly and attentive without being in your face."
• "fantastic service. fantastic staff."
• "The service was exceptional, with waiting staff friendly and attentive."
• "The waiters and waitresses were extremely attentive and knowledgeable."
• "The staff were so friendly and happy to help."

Cons:

• "Went in today to book a table for two for dinner. Without even checking they said no."
• "The waiter was quite off and had to speak to the manager about taking her dish off the bill."
• "Delicious food but poor service... The waitress was very offhand with us."
• "The manager was a bit curt with 'I was busy' as the only explanation and no apology."
• "We were done eating for almost half an hour and the waitress kept avoiding us."
• "Service was poor, waited 10-15 minutes before we were asked for our drinks."
• "Our waiter (Abbie) was stressed, rude and unwelcoming."

Food Quality

Pros:

• "The food was excellent."
• "Both were absolutely delicious."
• "The pizza is stone baked and the spaghetti and lasagna are very good."
• "The dishes we ordered were phenomenal."
• "As always the lentil ragu was delicious along with the olive and rosemary bread."
• "The food was impeccable."
• "The food was delicious too!"

Cons:

• "Food comes out looking like it will taste good but it’s just for show."
• "The menu is boring (very limited pizza menu), the food limited on taste."
• "The food is overpriced, bland, and seemed to be ready within 10 mins which suggests it was heated up and not cooked fresh."
• "4 cheese main was missing at least 3 of them."
• "The food is a small step up from a microwave meal."
• "The food tastes bad, seems like to have made it with 2 days before."
• "The food was shocking over cooked pasta no seasoning in it."

Value

Pros:

• "Service good food good price reasonable."
• "Nice food. Reasonably priced."
• "First class food at reasonable prices."
• "It's relatively cheap for the food you get."
• "The bill was great considering the quality."
• "It was £70.00 for the meal so it was good value."
• "The portion sizes were generous and well worth the price."

Cons:

• "Very poor value for money, especially when they do not honour discounts they say they do."
• "How can a glass of house wine co more than a meal? the pricing for drinks is disgusting in all ask restaurants."
• "Everything is very expensive but INCREDIBLY DELICIOUS."
• "The price of 236 for all of us was a lot I felt for the quality of the meal."
• "It's massively over priced for a bit of pasta and sauce."
• "prices we thought are a little steep for what you get, we paid £93 for 4 drinks and 4 pizzas."
• "A small bottle of real ale was very overpriced at £5.50."

Location & Ambiance

Pros:

• "Stunning view our to sea."
• "ambiance of the place, busy but great location."
• "Situated right next to Scarborough Harbour."
• "The location is great too, in the middle of town in the harbour, with some great views."
• "We got seated upstairs next to the window so we also had a lovely view of the harbour."
• "A lovely night out and nice view of the harbour."
• "Great location and we were lucky to get a window seat."

Cons:

• "The place needs a serious update as it looks tired and worn."
• "The venue was dirty. Toilets were horrendous."
• "The first two toilet cubicles were locked & the 3rd had toilet seat hanging off it & could have been cleaner."
• "The only negative was that the toilets were up the stairs, not easy for people with mobility issues or young children."
• "The atmosphere was a bit odd and it didn't seem bustling."
• "We were shown to a table for 4 people upstairs right next to the bar area, this meant no view of the harbour."
• "Freezing cold restaurant."

Accommodation & Accessibility

Pros:

• "I loved the fact it catered for me, with a dairy allergy."
• "Brought crayons and pictures for them to colour."
• "chef made a face on the children's pizza which they loved."
• "Good gluten free options."
• "Some very tasty vegan options too."
• "They offer vegan options."
• "The staff were incredibly helpful finding something I could eat going as far as preparing a dish just for me!"

Cons:

• "Came a month ago and was seated outside with my dog... today I traveled back knowing this was a safe option only to be rudely turned away at the door as they don’t open outside until Easter now?"
• "No wait staff."
• "It was click and collect and I had an email with a QR code saying “have a cocktail on us!” But when I asked for it I was told “sorry only for dine in”"
• "We were told only outside tables were available (despite there being lots of tables 'ready' inside both upstairs and downstairs. It can get cool & windy on the harbour side even on a good day!"
• "The outdoor seating was open but sadly, the staff refused to serve outside."
• "You can’t book for upstairs!"
• "Put on a table surrounded by tables piled high with serving equipment."