Bluegrass BBQ Reviews Summary

Food Quality

Pros:

• "The food quality was excellent and had large portions."
• "Amazing brisket, pulled pork and macaroni cheese."
• "Baconana pancakes were insane, bacon was perfectly crispy, pancakes were perfectly fluffy, syrup was perfectly sweet."
• "Genuinely really delicious food."
• "The food was hot, plentiful, well presented and so tasty."
• "The food itself tastes incredible, especially the brisket."
• "Food and drink were served quickly and our pork belly and chicken tender dishes were most excellent."

Cons:

• "Bacon was cold as its taste reminded me of dust."
• "The mac and cheese was clotted and frumpy.. not even a bit of crust on top."
• "Ribs, although very meaty, they were very salty and tasted mediocre."
• "The barbecue flavours you expect from the ribs and chicken just weren't there."
• "Really poor food quality. Texan fries were good and that’s it."
• "The pork was tasteless with zero smoke presence."
• "The food is very mediocre at best."

Service

Pros:

• "All the servers we've met, including her, have been wonderful, kind and attentive."
• "The staff was absolutely lovely, the food was amazing and in general the atmosphere was great."
• "The staff were friendly, and the service was very fast."
• "Staff are always pleasant."
• "The waitress that helped us was so friendly and gave helpful advice food-wise."
• "Service was very friendly and prompt."
• "The staff always greet with a smile and are extremely friendly."

Cons:

• "We waited for over an hour for our food whilst watching a stream of Deliveroo drivers stroll up and get orders delivered."
• "They got our order slightly wrong - which is not the problem - but on bringing it to the waitress's notice, she said she would check about it but she never got back to us about it."
• "Food took ages to turn up, nearly an hour from ordering and then only three meals out of four."
• "The manager working the day this situation happened has no idea how to be a proper manager."
• "The greeting by a staff member was curt, unwelcoming and impersonal."
• "The staff were uninterested and inattentive."
• "Service was super slow."

Atmosphere

Pros:

• "Location and atmosphere was great though."
• "The place looks quite nice, old-fashioned and cozy."
• "Good atmosphere, feels like a traditional smoke house."
• "The secret rooms are amazing!"
• "Comfortable seating and nice atmosphere."
• "The atmosphere is typical American BBQ so very different to what you'd normally get in Reading."
• "Loved the atmosphere."

Cons:

• "The restaurant was far from being buzzy and just felt flat, like they were closing in 10 mins kind of vibe."
• "Not as good as it used to be.. it was very cold inside..had to wear coat."
• "Was seated upstairs waiting for the rest of our group to join when a rat ran across."
• "Let down by the loud music from a venue a few doors away."
• "It's pretty obvious that this type of terrible service is why the restaurant was so empty yet still turning people away."
• "Atmosphere- freezing cold- had my coat on for the whole meal."
• "I was expecting a typical steakhouse and not a cheesy American theme to the whole place."

Value

Pros:

• "The 3 for 15 deal between a set time for lunch is also a great deal."
• "Very fairly priced considering the high quality in my opinion."
• "Seriously tasty food at a ridiculously cheap price."
• "We were not disappointed! The portions are huge, the staff is nice and polite, fast with cold drinks service."
• "Also very good prices, not pricey at all."
• "Good value for money and nice atmosphere."
• "Food was tasty and reasonably priced, good portions too."

Cons:

• "For a grand total of £63 for the two of us, we would have had better food (and value) just about anywhere else near the Oracle."
• "Ultimate pit burger was fine and sides were OK but expensive, £4 for chips."
• "Underwhelming and overpriced."
• "It’s insulting that they charge £4 for that."
• "Also if I'm honest for the pricing it wasn't great value."
• "An expensive meal which was poor in quality."
• "For £13 for the brisket and £4 for the beans I wouldn’t say it’s worth it, better off going to Aldi and saving some money."