The Tall Ships Reviews Summary

Service and Staff

Pros:

• "The staff are always friendly with a special thank you to Helen who always greets us with a big smile and welcome."
• "Staff are very professional. Service is quick."
• "Staff very polite and food is served very quickly."
• "The staff where very friendly, quick and nothing was a bother."
• "Service was very quick and easy, and every single member of staff we spoke to were so lovely and seemed genuinely happy to be there."
• "Staff were friendly and efficient. Highly recommended."
• "The staff are very helpful and welcoming!"

Cons:

• "I didn’t want a free replacement but the waitress was rude and the guys behind the bar and also 'manageress' wasn’t interested and it ruined our experience."
• "Waitress was lovely but manager somewhat curt blaming us for table mixup."
• "Lost a star because the barmaid argued with me on what the desert was called."
• "Staff were very unhelpful. When I told them my food was cold they explained that it was probably because of the cold chutney bringing the temp down!"
• "The gentleman who served us was fine and he actually apologised about being incorrect regarding blue light but the female staff member who I think was the manager was very short and abrupt."
• "Unfriendly staff. Complained about food being horrible and gravy burn and chicken was terrible."
• "Trying to get someone to take our order felt a bit like a strain and we weren't asked if we would like to order drinks while we decided on food."

Food Quality

Pros:

• "Food is always lovely."
• "Food is excellent plenty of choice for us as we are plain eaters nothing needs changing."
• "The food was a lot better than the last time we visited."
• "It's lovely there. Fantastic atmosphere and great staff."
• "The food was so good and always piping hot."
• "Gpod food and pleasant atmosphere. Hood quality food. Generous portions."
• "Both were exceptional. Nachos were homemade."

Cons:

• "Food prices for the poor quality is ridiculous here."
• "Very disappointed went on Sunday 8th July as pensioners, we just wanted light bite, sandwiches, we were told only main meals served on a Sunday after 12.00 it was 13.55, we left."
• "The burgers were very bland and they were burned as well as the chips."
• "We ordered the lunch 3 course special. It taken them 3 hr to serve us all the food is microwaved."
• "The food was awful and over priced."
• "The chilli con carne was pretty non existent."
• "Food was awful. Lasagne was just pizza tomato sauce."

Ambiance and Cleanliness

Pros:

• "Lovely pub, great atmosphere and dog friendly."
• "The place was spotlessly clean and the decor was really nice."
• "Lovely Saturday afternoon meal with friends after a long beach walk."
• "Large pub with an excellent outside garden area, clean toilets and friendly staff."
• "Pretty relaxing and nicely decorated."
• "The ambiance was delightful, and the service was top-notch."
• "The outside garden is nicely maintained and during the summer months is where you should sit to enjoy an after dinner drink."

Cons:

• "Well what can I say it’s been a long time since we have been in hear and won’t go back the place needs a lick of paint as it is starting to look run down."
• "In one word rubbish! Walked in and straight out ! Tables were dirty and sticky as were the menus when we got them, staff couldn't have been more disinterested."
• "Tables very wobbly etc sat at 2 different tables and they both were really wobbly."
• "The roast potatoes were so hard I couldn't cut them through them with a steak knife."
• "My wife had fish finger sandwich was told it was fish goujons we have seen more fish in one fish finger than what they served up."
• "The salad very dry and seemed old, ordered a vegan burger and got a vegan curry flavoured textured meat in a burger bun."
• "Please improve the quality of your chips! Compared to the nice quality pub dishes of which they are a part, the chips are consistently low grade."