Cipriani London Reviews Summary

Service

Pros:

• "Impeccable service! I've been to thousands of restaurants in London and all over the world and the service at C London truly stands out."
• "The staff, however, are wonderful and attentive."
• "The service is impeccable and discreet."
• "Not only the food was amazing, the staff were very welcoming and very friendly, and you can tell making the customers happy is their main priority."
• "Very attentive service from start to finish."
• "Every time have experienced excellent professional service."
• "The service was attentive and not pushy."

Cons:

• "Bad service."
• "The service was appalling."
• "Service is really bad."
• "Service was terrible."
• "Service was awful."
• "Food was good but service was appalling."
• "Service was extremely BAD."

Atmosphere

Pros:

• "The decor of the restaurant does make it feel like you are in a yacht and not in London which was a nice surprise."
• "The atmosphere of the restaurant is very nice and relaxing super recommended!!!"
• "Great ambience."
• "Great atmosphere and energy in the dining room."
• "The people and vibes of the place was unequivocal."

Cons:

• "No atmosphere at all."
• "I just feel like the atmosphere needs to be redecorated."
• "Unfortunately, it lacked atmosphere as a large restaurant with only a handful of people / tables!"
• "This place is very mediocre and has no atmosphere."
• "The atmosphere was quite loud."

Food Quality

Pros:

• "Well presented and balanced flavoursome dishes."
• "The food here is amazing and the service, by the immaculately dressed waiters, is top notch."
• "Not only the food was amazing, the staff were very welcoming and very friendly, and you can tell making the customers happy is their main priority."
• "The food was cooked to perfection and beautifully presented."
• "The food is always delicious and the place is fun and classy."
• "The food and service was incredible!"
• "The food was amazing, very good portions."

Cons:

• "The food was average."
• "The food was much more expensive than the quality presented."
• "Food is horrible and overpriced."
• "The food tasted absolutely awful."
• "Food was below average. Caneloni were overcooked and gnocchi were covered in too much cream."
• "Food is of poor quality and without flavor."
• "The food was awful, it so bland definitely not worth the money."

Pricing

Pros:

• "Food was good value for money as the portion size was very large."
• "Even the prices compared to other restaurants in London not bad."

Cons:

• "Hugely snd unjustifiably overpriced."
• "To overpriced and portions are to big."
• "Food is average and therefore extortionately overpriced cause in mayfair."
• "Possibly the most expensive Italian I have been in my life & also the worst Italian."
• "All in all prices are too high for such food."
• "Very disappointing…ridiculously overpriced and far from decent quality."
• "Terrible service, awful bland overpriced food!"

Staff Behavior

Pros:

• "What a great place! Staff were so attentive and very professional."
• "The staff is super friendly and nice."
• "Loved the hospitality, warmth, professionalism and attention to detail."
• "Staff were amazing."

Cons:

• "The staff were so rude."
• "Speaking as a young woman of colour: the doorman here was racist and shockingly condescending!"
• "The staff are racist."
• "I invited my brother with his wife to celebrate their wedding and the staff were so rude."
• "The waitress makes you feel like they are paying for your food and they are unhappy because you are in their restaurant."
• "I was extremely disappointed with the behaviour of the main waiter on our table."
• "He treated us very very rudely."