Advanced Battery Supplies Reviews Summary

Price and Value

Pros:

• "Brilliant service I rang for price and was quoted much less than I had been from another supplier."
• "Found what I needed very easily. Great prices."
• "Saved £60 on comparative!"
• "Quality battery and 60% cheaper than Halfords, (and for a better battery) fitted free!"
• "5 star all the way looked at battery in halfords £100 for the one I needed not paying that looked on here same one £54 free next day delivery ordered at 12 mid day got it 1pm next day well packed and safe delivery will use again for sure."
• "Compared to an equivalent battery from a well-known national chain of car and bicycle parts supplier the ABS battery was... About £30 cheaper (with free delivery)."
• "The battery was £10.24 cheaper than Euro Spares and has a 5yr guarantee has opposed to 3yr and best of all £110.00 cheaper that quote from Citroen dealer."

Cons:

• "The old saying of 'You get what you pay for' applies here I think."
• "The batteries we purchased were not fit for the purpose they were intended for."
• "GO TO HALFORDS OR SOME OTHER REPUTABLE COMPANY AND PAY THAT EXTRA £10, £20, or £30 for a decent battery, with a proper receipt. DONT THINK YOU ARE GETTING A GOOD DEAL ON A CHEAP BATTERY, pay that extra bit and don't be at risk of the battery failing after ONE YEAR and leaving you stuck at the side of the road..."
• "Bunch of cowboys selling inferior goods which don't last. Mine lasted just 1 year and they refused to honour the 4 year guarantee."
• "Be aware these are the same people as car batteries online Don't touch these scum bags... SO AVOID THESE SCUM BAGS maybe you're okay for now but if you have trouble with any batteries you buy of these SCUM BAGS be aware you have to deal with total brainless wasters."
• "Admitted - the price and delivery is worth 5 stars. However, if you have a problem with the battery they supply - forget it. The warranty is not worth the paper it's written on."
• "Stay well away from them, pay a couple of quid more and buy a branded battery elsewhere."

Delivery and Service

Pros:

• "I bought a battery online from these guys, it was delivered next day, perfect service."
• "Great service at the counter. The guy was very knowledgeable and I came away with the right battery at the right price."
• "Customer service how it should be. Nothing appeared to be an problem. Sorted out my delivery issue."
• "Phone answered promptly and the employee was very patient as I had to go and measure the battery!"
• "Although delivery was delayed on the courier side due to Easter weekend it still arrived in good time."
• "Excellent service, looked up car make and model on their site found the battery I needed, clicked Buy and bang it arrived 20 hours later. Put it in the car and it fired up instantly."
• "Ordered two different batteries 15th May, both delivered 16th May. Excellent service by DX delivery."

Cons:

• "Next day delivery they're having a laugh. Go somewhere else other than here. When you wait in all day having taken the day off work and your battery doesn't arrive."
• "Terrible customer service and they don't care."
• "Terrible customer service. Will not honour warranty even though the battery has been proven faulty by every method they've asked to carry out and more! Avoid at all costs."
• "I only hope the battery doesn't prove to be faulty. I would not recommend this company to anyone. The after sales service is a disgrace."
• "Very disappointed that I have to give the company such a low review. I ordered the battery on the Tuesday for delivery on the Wednesday by DX Express. Wednesday the battery did not arrive and then given a time for delivery on the Thursday and it still has not arrived."
• "Watch these people, very poor customer service."
• "I'd strongly advise against dealing with this company, their prices might seem competitive but if you need to make a warranty claim they will not honour it no matter how many hoops you jump through."

Customer Support and Warranty

Pros:

• "Customer service how it should be. Nothing appeared to be an problem. Sorted out my delivery issue."
• "Excellent service twice from these guys, cant thank you enough. Got me back on the road for the school run and half the price of our local Halford's."
• "This company kept me informed of order process throughout."
• "Very helpful bought battery 6 weeks ago it was fine. Battery went dead and wouldn't charge. Phoned up Fri morning they sent replacement Fri afternoon excellent."
• "Excellent service, including a replacement under warrantee with only a couple of months to run to the end of the 4 year period, no arguments they just did it, and arranged the collection of the faulty battery."
• "This company does what it says. Gives good advice before. Delivers on time! The most important thing is it backs up its warranty."
• "Bought a battery for my wife's smart car started losing charge after 18 months (car not used daily) contacted them and a replacement battery sent straight away. Excellent service."

Cons:

• "Probably OK if you don't get a problem and want to make a warranty claim then you get some obnoxious person on the other end of the phone basically telling you you're wrong."
• "This company is absolutely determined not to honour the 5 year warranty on the Leisure Battery which failed after 1 year."
• "The representative was very rude and very unprofessional he was not going to do anything."
• "Terrible customer service. Will not honour warranty even though the battery has been proven faulty by every method they've asked to carry out and more! Avoid at all costs."
• "I am really upset and not only have they not helped me with being able to do my job and get to work. They have also caused me to lose money that I couldn't afford to lose."
• "Shocking customer service. Bought a battery and it packed up in no time at all, trying to get a refund and they are going to charge me to return the battery."
• "Terrible Experience. Battery failed after 6 months; called company where I was shouted out."