Hadley's Fish & Chips Reviews Summary

Food Quality

Pros:

• "Food was very good quality, menu not over full and fancy, prices as expected."
• "Fresh fish and not overdone on the breading. Some of the best we had in our trip to England."
• "The batter was light and fluffy and the chips crispy."
• "The food couldnt have been better, I opted for the small cod which was a perfect size for me but think I could have done the large as it tasted that good."
• "Food is delicious and the atmosphere is really nice."
• "Best fish we've ever eaten."
• "The fish was done perfectly along with crispy batter and no excess oil, which was lovely to have."

Cons:

• "The fish was like a piece of scampi, the 15 chips amongst a lot of scrap ends was more like a kids portion."
• "Food was a little average and the team on shift came across as though they weren't having the best of days."
• "The chips tasted a bit dry."
• "The food arrived without delay...the chips and fish were oily, and the chips were a little over done."
• "The fish imo was tasteless."
• "The fish was tasteless so so bland and chips wasn’t the best."
• "The fish was very bland and the chips were undercooked."

Service

Pros:

• "Staff were very attentative and very polite and courteous."
• "The staff were very accommodating for our family during an exceptionally busy period."
• "The staff were very good especially when you consider how busy this place is."
• "Will definitely return, highly recommended."
• "Lovely staff and very accommodating and friendly."
• "Quick and friendly service."
• "Staff very attentive & accommodating."

Cons:

• "The waitress was not very friendly, they were clearly over worked."
• "Blonde server who kept her latex gloves on for the whole service and had a face full of thunder was absolutely dour and really shouldn't be working in the industry."
• "Poor experience all round. The staff were disorganised, poor service and border line rude."
• "Staff were a bit rushed, some had time to interact with me, one did not."
• "The other waitress looked like she couldn't be bothered and spent the time she was taking our order, with her attention elsewhere."
• "Staff weren't the happiest or speediest."
• "The service wasn't great. We were given our cod, started eating then a staff member came and apologised and took it away."

Ambience & Cleanliness

Pros:

• "Lovely place, nice decor and the atmosphere was great."
• "Nice clean, Lovely place to dine in or take away, spacious upstairs."
• "Toilets were spotless."
• "The ambience was relaxing, and staff helpful."
• "Pleasant dining area."
• "The restaurant was well-clean and tastefully decorated to appeal to most."
• "Lovely clean, spacious restaurant."

Cons:

• "My one reservation is that I tried to use the upstairs loo and found it in darkness with no obvious light switch."
• "I don't know if there was another toilet area but the one I used was up a narrow staircase and there were no paper towels."
• "It was very cold in the restaurant."
• "A stench of urine was frequently smelt."