"The fish & chips were honestly the best I've ever had."
"Great food. Chicken bites are real chicken breast, not the mush you get in nuggets. Very reasonably priced."
"Delicious fish and chips, one of the best I've eaten in a while."
"Superb. Best haddock and chips I've had in a long time."
"Beautiful thick cod with light flavoursome batter and tasty double cooked chips fluffy and crispy."
"Best fish and chips that I've had in a long while. Light crisp batter, lovely chips and nice mushy peas."
"Fish and chips cooked to perfection."
Cons:
"When it came to eating it all you tasted was fat. The chips left a greasy taste in your mouth which put us off our food."
"The fish was excessively greasy, and the batter wasn't crispy."
"Our fish & chips were swimming in grease. It was dripping out of the box. We couldn't eat most of it."
"Was looking forward to sampling the fish from this shop but was disappointed after tasting ammonia."
"Unfortunately the fish batter was dripping in fat / oil, and although the fish was nice the oil had soaked into the top layer of chips."
"Chips dry and tasteless!"
"Overpriced and overrated, dry bland chips!!"
Service
Pros:
"The very young staff did an excellent job considering the popularity of the establishment."
"First visit today... great service, happy staff."
"Superb Fish n Chips! Thank you to the organised lady on the shop front.. Made our experience great."
"Good service, arrived late and nothing was to much trouble, proper old school service with a smile."
"The young lady behind the counter was really pleasant and helpful and did not rush us into making our choice of meal."
"Lovely food and such helpful staff. My son has several allergies which means he can never eat out with us, only his own food, but both the man and lady we saw did all they could to accommodate him."
"Good service by pleasant staff, short wait."
Cons:
"Waited ages to get served and staff less than helpful."
"Only one problem is it is just too busy, so a long wait for food."
"Long wait staff too busy sharing stuff on their phones and a screen."
"No customer service, run by kids., no apologies."
"Service is terrible and the food is no where near as good as it was."
"Service was a bit slow despite it being off-season."
"Waited over 45mins for online order, it was lost!"
Cleanliness & Facilities
Pros:
"Shop was lovely and clean."
"The place is spotlessly clean too, which is great. Their COVID system worked brilliantly, really efficient."
"Very clean and tidy shop. Very pleasant and friendly."
"Nice to have the option to eat in the sheltered area as it was raining when we went there."
"Very clean and tidy."
"Great place to stop at. Light, bright and clean."
"Nice modern refurb with a good covered external seating area."
Cons:
"little bit of covered seating but when we went there was a massive queue and all seats were taken."
"There's no room to stand and comfortably wait for your chips because its too small inside."
"The tables were dirty."
"Most obvious area of improvement is that they sorely need a better ordering and collection system: people clog up the outside eating area and shouts of numbers from the counter are almost inaudible even within the covered seating area."
"Have been coming to westward ho for years. But the chips from this shop were dry and tasteless it seemed they must of been cooked from the morning and left all day."
Value for Money
Pros:
"Great food. Chicken bites are real chicken breast, not the mush you get in nuggets. Very reasonably priced."
"Reasonable pricing with me and a couple friends eating for £27."
"Great value for money, yummy chips and cod was so flaky and batter was light non greasy and delicious."
"For 4 of us (takeaway) our bill was just over £40. Good value for money."
"I am originally a Northerner now living in east London where I have given up on bothering to try and find decent fish and chips. I ordered haddock. £4 for a more than large one. Great value."
"Good portion size and value for money."
"All piping hot and good value too."
Cons:
"Food was nice but unfortunately a burger we ordered wasn't cooked inside so had to return it."
"Need to update your prices on website went on there to choose our meal on there it should have been £12.30 in shop was charged £13.90 also fish was nice but batter under cooked."
"Its definitely not the cheapest fish and chip shop around."
"Not cheap though, especially paying £1.20 just for a bottle of water (way too much IMO)."
"Food is nice, good chips and well cooked fish however, only 3 stars given as the price is terrible! Over priced and close to a rip off unfortunately."
"£1.70 for a portion of chips and no lie I got about 17 chips,10p a chip!!"
"Bloody rip off, I was expecting the best fish and chips ever."