The Joiners Arms Reviews Summary

Category: Hotel

Address: B1340, High Newton-by-the-Sea, Alnwick NE66 3EA, United Kingdom

Phone: +441665376112

Rating: 4.3
based on 263 reviews.

Food Quality

Pros:

  • "Good food and service, with reasonable prices too."
  • "The food was to die for."
  • "Fish and chips to die for!"
  • "Food was phenomenal, drinks were great."
  • "The food was very good and the decor in the pub/restaurant was tastefully done."
  • "We couldn’t fault the food at all and can highly recommend the King Prawn starter!"
  • "The food is always good, beautiful chilli prawns and sharing potato skins, delicious."

Cons:

  • "We were disappointed with our evening meal (over salty and rushed even though it took ages to be served)."
  • "When we finally had our food delivered it was of poor quality and we received our main food before our starters."
  • "Main course root vegetable salad had too few ingredients and so felt more like a side dish."
  • "£68 pounds for three portions, with two small bottles of beer and a little bottle of coke. The batter slightly burned, the chips slightly raw."
  • "Menu choice not great and I had to send my meal back."
  • "The food is absolutely shocking considering the availability of good local produce."
  • "The fish and chips was at best mediocre."

Service

Pros:

  • "The staff were the friendliest and most attentive of anywhere we have tried along the coastline."
  • "Tom our waiter was great at his job and a very hard worker when it came to customer satisfaction."
  • "The service was top notch and the food was delicious."
  • "Staff were friendly, welcoming and attentive."
  • "Staff very professional and friendly, service was excellent."
  • "Service is excellent staff are polite and professional."
  • "The staff were friendly and helpful and looked after us perfectly."

Cons:

  • "Service was slow, they were busy but equally there were a lot of staff and many doing the old trick of avoiding eye contact."
  • "Staff were slow and unsure, one handed me a steak knife by the blade (which I've never seen anywhere)."
  • "Staff made it very clear they wanted to finish for the night stomping around the place like stroppy teenagers."
  • "No one asked if we wanted desert so we had to fetch a menu ourselves and then chase down a server to take the order."
  • "Stood at bar for what seemed like ages then had to ask for service."
  • "The service wasn't quite as attentive as would have been nice, dirty plate left on table not offered desserts."
  • "We were shown to our table and our drinks order taken. Ten minutes or more, later, we had to chase up our drinks."

Accommodation

Pros:

  • "The room was amazing and the food was to die for."
  • "Absolutely awesome stay! Stunning room..."
  • "The room was lovely, nice views and clean and tidy."
  • "Beautiful rooms with lovely decor and fantastic baths in all the rooms. Very comfy beds!"
  • "Wonderful rooms, great bar and lovely atmosphere."
  • "The beds were very comfortable."
  • "Our room was beautiful and we enjoyed a lovely bubble bath in the huge free standing roll top."

Cons:

  • "Our 'luxury' accommodation was of a shocking standard."
  • "The bathroom was disgusting. Shower covered in mould rust all over the radiator."
  • "We were sat directly outside the kitchen and weren’t able to be moved - very noisy."
  • "The one downfall came to bedtime, there was a lot of noise. I think our room must have been above a wash room, as it sounded like a washing machine spinning most of the night."
  • "Stayed in November for our 40th anniversary. Room freezing no heating switched on till we checked in."
  • "The room was very small, it was freezing (during a heatwave), the fridge was empty, the towels and robes were damp."
  • "Our room was £155 for the night, was cold and overlooked the bins at the back of the pub where staff go to smoke and complain about management."

Value for Money

Pros:

  • "The prices were very good, for the standard."
  • "We thought the room was well priced."
  • "Quality of the food is excellent, and reasonably priced for the standard and portion sizes."
  • "We felt that this was good value for the money."
  • "Good menu and the Food was excellent."
  • "The food was amazing!! The portions, almost too much for my dear dad."
  • "Great accommodation. Delicious food. Cheerful and helpful staff (mostly)."

Cons:

  • "Seriously what has happened in society when this is now considered normal pricing."
  • "I would say it's a little on the pricey side."
  • "Desserts were nice but overpriced, as most seem to be now, wherever you go."
  • "Almost £8 for two flat white coffees in an outdoor beer garden adjacent to a road."
  • "Expensive!!! This place describes itself as Gastro Pub & 5* Luxury Inn, well you're certainly paying for it."
  • "Feel the price was quite a lot for the room."
  • "Small portions with large prices."

Atmosphere & Location

Pros:

  • "Dog friendly, great staff, variety of drinks, catered well for Gluten free."
  • "There’s a good area which is dog friendly."
  • "Not only is The Joiners Arms dog friendly but dogs are as welcome as the paying customers."
  • "The pub is located just half a mile from the beautiful Newton beach."
  • "Location is perfect for a morning on the beach first or a walk after dinner."
  • "Lovely setting, friendly & helpful staff."
  • "Inside the pub/restaurant is well finished and decorated creating a great atmosphere."

Cons:

  • "There was nowhere to park."
  • "We were sat directly outside the kitchen and weren’t able to be moved - very noisy."
  • "It can be noisy at night when the restaurant is being closed down, especially as the bedroom is directly above this area."
  • "Bit dark and outdated, maybe needs a facelift to match their advertised 5* Bistro image."
  • "The garden has seen better days and did not do the views justice."
  • "If you weren't staying close by then the location is a bit out of the way."
  • "The porch has dead flies on the window ledge."

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