COOP Chicken House Reviews Summary

Atmosphere

Pros:

• "The place itself is fab with original features of the existing building and a casual chilled vibe."
• "It's only a little place but has a great atmosphere."
• "Great relaxed atmosphere on a Sunday afternoon - food all came quickly too."
• "A relaxed and informal place to grab a spot of lunch or dinner."
• "COOP has an absolutely great atmosphere."
• "The scenery and vibe was laid-back and cool as F."
• "The atmosphere is welcoming, it's all about the joy of the food."

Cons:

• "It was empty and had no atmosphere on a Thursday night and I suspect this is because it has changed."

Service

Pros:

• "Service was really great though wait time on food was a little long."
• "Came here tonight 29/5/17 with the family for dinner, staff were really friendly and helpful as we had never been to the restaurant before."
• "The waiting staff seem friendly and willing to go out of their way to accommodate people."
• "The service at Coop Chicken House was also top-notch."
• "Staff were very friendly and helpful, they gave recommendations on the right level of spicy sauces."
• "Amazing hospitality from Che and team and great food too."
• "The staff were super friendly and explained the menu to us in detail and answered all the questions we had."

Cons:

• "It was empty and the waitress attempted to give us the worst table in there, which was also dirty."
• "This is the worst service experience I've had in a while."
• "Almost 1h after had to walk out because Noone served me."
• "Service was totally lacking."
• "The service on the second night was far slower and less efficient even though they were less busy."
• "Customer service needs work too, we didn't feel particularly welcome."
• "Service was slow the entire time."

Food Quality

Pros:

• "Excellent food always very helpful and friendly staff,the atmosphere is really nice and it's always a pleasure to eat at coop chicken house, Will be returning very soon as it is one of the nicest restaurants to eat in Newcastle."
• "The food (a wing box with fries) was fantastic."
• "Some sides may be readily shared between two as the half chicken is really a sizeable portion."
• "The sauce range is excellent and the batter on the wings/legs was brilliant, very peppery and lemon-y."
• "Best chicken I have ever tasted, and the hot sauces! Delicious."
• "The chicken buffalo wings and chicken strips that we ordered were cooked beautifully!! Amazingly tasty!"
• "The marinated chicken strips were absolutely delicious and full of flavor."