eXe | We Buy Phones Tablets Laptops Consoles Watches Reviews Summary

Repair Quality and Efficiency

Pros:

• "My computer was fixed under an hour smoothly and charged a very reasonable price."
• "Thanks for replacing my Samsung A12 screen so speedily with top quality product and finish."
• "Very professional from beginning to end. They tested the handset and tablet thoroughly before and after the repair."
• "They managed to reshape the frame and replace the screen. Only £90 to restore what looked like bin material."
• "During a battery replacement my phone screen got broken. Exe ordered a free replacement for overnight delivery."
• "I had an amazing experience with exe after smashing my iPhone 6 screen to bits."
• "Brilliant service! We've just had our Xbox One repaired at eXe and we were really pleased with their service."
• "Very efficient service. Phone was ready the next morning despite me dropping it off quite late in the afternoon."

Cons:

• "600 QUID DOWN THE DRAIN! DONT EVEN FIX THEIR MISTAKES THE WORST EXPERIENCE OF MY LIFE."
• "They made a hatchet job of my original screen so I can't even put the old one back totally destroyed."
• "They sent the laptop back with the screen not assembled hanging off the lid."
• "They refuse to take any responsibility and weaseled their way out of fixing their mistakes."

Customer Service

Pros:

• "Paris and his team are knowledgeable, friendly and treated me like I was a returning customer."
• "Very polite and professional, would be happy to recommend. Prices very reasonable."
• "eXe customer service is exceptional. My handset was repaired quickly and efficiently, extremely good value for money."
• "The team also put on a screen protector in order to avoid the issue happening again."
• "Really nice people, surprisingly good prices, and very quick to order in the bits I wanted."

Cons:

• "Is it possible to send a laptop for repair and for it to come back in worse condition than it came in?"
• "You got to see the pictures to believe it so check them out below."

Pricing and Value

Pros:

• "My computer was fixed under an hour smoothly and he charged a very reasonable price."
• "Their pricing was good considering you get a 1 year warranty."
• "They called the next day saying the phone was fully repaired and working. I couldn't believe it."
• "Really good service! The chaps at eXe really know their stuff."

Cons:

• "A bit more expensive than I had hoped it would be but the staff are super lovely."