Address: 20 Worcester St, Gloucester, GL1 3AA, United Kingdom
Phone: +441684367000
Rating: 4.9
based on 136 reviews.
Team Professionalism and Expertise
Pros:
"The team was incredibly helpful in finding a property that met all of my needs and was within my budget."
"They were very professional and always had my best interests in mind."
"Their team demonstrated a commendable level of professionalism and expertise throughout the entire process."
"Have dealt with Roy before and always found him knowledgeable, professional and very approachable."
"A very professional family run business who go that extra mile."
"I’ve been renting for 10 years and I can say hands down O’Connell Property Agents are the best I have ever dealt with!"
"I just want to say the biggest thank you to Oli and the team at O’Connells for their exceptional customer service."
"Roy and his team are top class. Can’t recommend them enough for buying or selling."
Cons:
"Seriously avoid...moved into a filthy I mean really grimey flat."
Communication and Support
Pros:
"Communication remained great throughout the whole process."
"They were prompt in addressing my concerns and provided timely updates on the progress of my property transaction."
"Dealing with them was a pleasure and certainly not typical of estate agents."
"The entire team at O'Connell's were fantastic. Very professional, excellent communication and friendly."
"Roy and the team were absolutely brilliant the whole process from start to finish was professional but friendly."
"Having had experiences with most of the letting agencies in Gloucester this one was by far the best."
"We completed on our property we purchased in Gloucester recently and cannot recommend O’Connell Property Agents enough."
"We decided to try an agent that wasn't local to where our house was situated... The whole service, from start to finish has been excellent."
Cons:
"Worse was when l left and they took £200 out my deposit for professional cleaning service. I'm a clean guy the flat had never looked better in probably 20years."
Efficiency and Problem-Solving
Pros:
"I had my entire property move dealt with by O’Connell property agents and what a team!"
"Thank you so much Gloucester O'Connell team! We are absolutely delighted from service you have provided!"
"O'Connell have been great, me and my partner have just moved into our new flat and Ryan and Caitlin have been amazing."
"We used O'Connell Property Agents to sell our house. Right from the start we received a professional service."
"I had the pleasure of dealing with O'Connell Property Agents in Gloucester and was very impressed."
"Great Team at O’Connell Property Agents, especially Chris at the Gloucester branch who really went the extra mile."
"O’Connell has been brilliant in supporting me as a first time landlady."
"They have just sold a property for us within 48 hours, very pleased with the price, service was amazing!"
Cons:
"Six months later trying to charge me £300 from a renewal."