Murdock & Wasley Estate Agents Reviews Summary

Professionalism and Communication

Pros:

• "They have been very welcoming & shown great professionalism from day 1."
• "The communication was great throughout the entire process."
• "Great communication and transparency all the way through."
• "Matt and Laura communicated any updates quickly and no question was too much of an ask."
• "Constant communication and the desire to go the extra mile to make the process easier for myself."
• "Matt stayed in regular contact with us throughout, I cant recommend him highly enough."
• "Their communication was more than constant, they always left us feeling at ease."
• "Matt and Luke have been excellent from start to finish... always very flexible and nothing is ever too much."

Cons:

• "Viewed a property and told it included the garage by Matthew. Made an offer that was accepthed. Then when the paperwork came through from the solicitors in the small print it stated it did not include it."
• "Didn't have all the information like we been provided by outher agents when viewing houses could not answer basic questions."
• "We booked viewing property on first day of property posted. But the agents postponed our viewing day and before the viewing day told us that the property had been sold."

Customer Support and Responsiveness

Pros:

• "Matt and the team at M&W went above and beyond for us throughout the whole process."
• "The whole team has been friendly, professional and a pleasure to deal."
• "Matt has been full of energy and passion throughout the journey of selling my house right from the valuation."
• "The staff were excellent, helping a difficult process run as quickly and smoothly as possible."
• "We have just used Murdock and Wasley for the sale and purchase of our new home, Matt and Luke’s team are fantastic."
• "Matt's communication with us all the way through the sale was amazing and we felt well informed throughout the sale."
• "Great service from the start to the end Matt and Lauke are very approachable and knowledgeable."
• "Can not fault Murdock & Wasley... very responsive, on the ball, any problems you think you may have they are on it."

Cons:

• "We booked viewing property on first day of property posted. But the agents postponed our viewing day and before the viewing day told us that the property had been sold."
• "Didn't have all the information like we been provided by outher agents when viewing houses could not answer basic questions."

Market Knowledge and Expertise

Pros:

• "Matt right at the start had shown his wealth of knowledge when discussing the valuation."
• "They really know the market, pitched our house at exactly the right price."
• "Our Agent's superb experience and deep understanding of the market value was invaluable."
• "He knows the market so well that he can find the right property at the right price."
• "Matt has superb knowledge of the local property market and a strong network of contacts."
• "Having dealt with Matt previously, I can highly recommend. When deciding which agent to sell through, I was impressed with his local knowledge."
• "Matt was professional from the start. And very confident in his evaluation and the place our property would have in the market."
• "Matt and Luke are extremely knowledgeable on current house prices and are incredibly friendly!"

Cons:

• "Viewed a property and told it included the garage by Matthew. Made an offer that was accepthed. Then when the paperwork came through from the solicitors in the small print it stated it did not include it."