WED2B Newcastle Reviews Summary

Category: Bridal shop

Address: Allison Court, 10/11 Marconi Way, Gateshead NE11 9YS, United Kingdom

Phone: +441914066345

Rating: 4.4
based on 101 reviews.

Customer Service

Pros:

  • "So friendly from the minute you walk in. I was dreading it thinking it would be an ordeal & walked out crying, happy tears."
  • "We were greeted immediately and all made to feel extremely welcome."
  • "Thank you for giving me the best day and the most incredible experience I'll never forget ❤ 110% recommend wed2b in Gateshead xxxx."
  • "The staff treated myself, my mum and even my 3year old and baby with the utmost respect!"
  • "The assistant that helped us, Lindsey, was amazing!"
  • "Can't thank you're staff enough for taking the time to help me."
  • "What a lovely place to go and get your wedding dress from the staff are so helpful and pander to all your needs."

Cons:

  • "Would warn you off using these guys for your special day. Over promise and under deliver massively."
  • "This was an extremely disappointing experience. My MOH and I visited and were welcomed by an extremely rude lady."
  • "Front of house staff member extremely rude when I asked about trying on bridesmaid dresses."
  • "I also found the sales assistant to be rough, quite cold, and unfriendly."
  • "Really unwelcoming environment, I appreciate everyone is busy but this was meant to be an extremely happy moment. Disappointed."
  • "Me and my daughters first experience of trying on her dream wedding dress was ruined by rude unhelpful staff."
  • "Unhelpful and aggressive staff - making my other half break down rather than trying to help with what should be the most enjoyable part of the wedding process."

Dress Selection and Quality

Pros:

  • "Great choice of dresses and the girls are so lovely. Really helpful and knowledgable."
  • "A wide array of beautiful wedding dresses that will suit any style or preference!"
  • "The bridal dresses are beautiful with loads of choice and very very competitively priced."
  • "There was a great selection of dresses and we walked away happily with a purchase."
  • "The selection of dresses are endless and reasonably priced."
  • "Beautiful dresses, in all sizes, styles and my daughter found her dress."
  • "First wedsing dresses I've ever tried on. I was unbelievebly nervous but put totally at ease from the moment I walked in by the lovely lady who served me!"

Cons:

  • "Some lovely dresses but not a great size range kept in for all dresses."
  • "They don't seem to be very size inclusive, lots of dresses in smaller sizes and very few in the 'bigger' sizes."
  • "Visited twice to try on a dress that I loved and went back a third time to buy it and unfortunately it had sold as you buy off the rack."
  • "Overall, if you're a 'bigger' size and less confident I wouldn't recommend going."

Shopping Experience

Pros:

  • "Went to wed2b yesterday in Gateshead to not only have an amazing experience but to find THE dress, couldn't fault any part of my experience."
  • "Ended up being a really enjoyable, relaxed and exciting occasion!"
  • "I had an absolutely fantastic experience at WED2B Newcastle today."
  • "Would highly recommend to anyone who wants to leave on that day with a dress of their dreams!"
  • "Absolutely thrilled with the whole experience coming here especially after a bad experience else where."
  • "I recommend Wed2b too any brides out there from start to finish the service was impeccable and I left with a beautiful dress at a bargain price."
  • "Fantastic experience at the Newcastle store yesterday from Lindsey & the store manager."

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