WED2B Glasgow Reviews Summary

Consultant Service

Pros:

• "Angela was my consultant and she was fab!"
• "Natalie was our consultant, but the 3 girls on the shop floor also helped look after us."
• "Natalie was incredible! I said yes to the dress but even if I didn’t, I would have left having felt that I had the best experience."
• "The assistant I had was Deborah who was fab! She was very helpful and patient."
• "Ailsa was my consultant she made the day for me & my mum she was so friendly, professional."
• "Kiera was a star, really made me feel comfortable."
• "Eve was just absolutely lovely and made me feel totally at ease when I was quite nervous."

Cons:

• "We sat for two and a half before someone got us."
• "Did not feel welcome or taken care of but rather impatiently rushed to make a decision."
• "The girl immediately told me they wouldn’t have those in stock."
• "She directed us to pick one dress each from the small selection available in my size."
• "I told her the names of the dresses I like on the website and she had no clue."
• "Then we get a lady who bless her had no clue what to do."
• "She didn’t seem too interested."

Selection & Availability

Pros:

• "Visited wed2b in Glasgow yesterday with my mum and 2 bridesmaids ... I was looked after from opening the door 2 leaving all the staff were great listened to what i thought i wanted the choice of dresses is amazing!!!!"
• "I was surprised and impressed by the vast array of dress styles too."
• "The shop has a brilliant supply of dresses."
• "A very wide range of beautiful dresses."
• "This place is great, they have a really wide selection of styles."
• "Their is plenty of dresses to choose from and they are stunning."
• "The dresses are all really beautiful."

Cons:

• "Some of the dresses I had liked the look of weren't available in my size in store."
• "First time trying on wedding dresses and the selection was poor."
• "Couldn't find any of the dresses I liked from the catalogue."
• "Dresses in my size (16) were very limited, and the ones available were practically identical to each other."
• "A lot of styles were unavailable in store."
• "Many available dresses online, but the Glasgow store was quite limited in bigger sizes."
• "They didn't have many of the dresses I'd liked online available in my size."

Customer Experience

Pros:

• "Would thoroughly recommend. Well done team!"
• "I would recommend Wed2b to any bride without any hesitation."
• "I would highly recommend people come here for their wedding dress."
• "I would definitely recommend Wed2B as a starting point for anyone looking for inspiration."
• "Great service. Felt right at home and comfortable finding dresses!"
• "Definitely worth the visit and even if you don't leave with a dress you'll leave feeling really special and excited for your wedding and with even more knowledge about wedding dresses!"
• "Would definitely recommend and will definitely be looking here for a wedding dress."

Cons:

• "The waiting system, or the lack of such, gives an impression as if sales are more important than the experience for a bride."
• "Felt like we were almost ordered to sit on a sofa for another 15 minutes."
• "Sorry Wed2Be but I felt really let down."
• "Staff were not helpful at all. we felt like we were just a number."
• "The roof was full of cracks damp."
• "The dressing area reminds me of a dark long corridor and is not a welcoming area, in my opinion."
• "Bizarre process, had no help picking gowns and was made to wait half an hour in a queue."