Gaucho Hampstead Reviews Summary

Food Quality

Pros:

• "Really really good steak, everything I had was really tasty."
• "Fantastic food and service."
• "The star of the show is their steaks. Perfectly cooked and very tender."
• "The steak was immaculate, Gaucho steak never lets me down."
• "The food was absolutely delicious."
• "The steaks themselves were tender, succulent, and cooked to perfection."
• "The food was great. I ate the Wagyu Burger, and it was so juicy and absolutely delicious."

Cons:

• "The food here is very very salty practically inedible."
• "Their steak is very average and not good value for money."
• "The disappointing part was the dessert. I had issues with the sticky toffee pudding being dry and tasting stale."
• "Roast was awful. Salty beans, soggy cauliflower cheese, hard hard potatoes & very tough meat."
• "Food was tasteless."
• "All starters were very salty, especially tartar and sausages... the rib eye was quite dry and chewy cooked medium."
• "The food was good but not what it used to be unfortunately."

Service

Pros:

• "Our server Frederico was very attentive and friendly."
• "The service was outstanding - friendly, professional, accommodating."
• "Excellent service from Sinzi. She really went above and beyond!"
• "We were served by the lovely Victoria, who was friendly, knowledgeable, happy to help, and attentive."
• "Our waitress was really bubbly and engaging."
• "They were friendly, welcoming and lovely."
• "The staff made our day really special."

Cons:

• "And when I ring to talk to you: nobody answers the phone."
• "I reserved a table when I arrived at my allocated time slot they said ‘your table is in waiting’ and we are fully booked well how does that make sense when I have reserved a table?"
• "Our server was a tall man, who we’ve never had previously and he was incredibly arrogant and came across annoyed with us from the start."
• "Booked a table for 10:15pm, however the staff left us waiting standing up for 20 min... Then, it took over an hour for the main course to come to the table."
• "However the waiter who served us was rude, arrogant and made us uncomfortable, we all felt the same about this."
• "Our waiter was constantly at our table and looking over us which at times was uncomfortable."
• "The service was nice, but quite slow."

Ambiance

Pros:

• "Nice vibes."
• "Enjoyed the elegant restaurant atmosphere."
• "The ambience was amazing."
• "Lovely atmosphere, and very friendly servers made it an okay experience overall."
• "Amazing atmosphere and excellent service."
• "Great atmosphere, Lovely staff- the gentleman who was looking after us waited till we finish even thought it was his time to go home."
• "Amazing atmosphere and cool interior design."

Cons:

• "As most of the decor is very dark every bit of dust looks dirty and neglected."
• "Seating and carpets are very dirty."
• "It's one of those places which is very comfortable and very dark inside."
• "The atmosphere was disappeared. The refurbishment with plastic-wooden floor, plastic plants, different areas and textiles (not very connected) make the restaurant and particularly the bar very uninviting."
• "The lighting and atmosphere had changed completely. I preferred the old style of the restaurant."
• "We were seated under a leak, so much so that a couple who arrived after us and were seated at the table next to us refuse to sit there and were move to another table."
• "The whole food/dogs experience was a joke."

Value

Pros:

• "Worth every penny."
• "They accommodated his halal diet with halal sirloin steak."
• "Nothing but great things to say about this place."
• "With an exquisite service and food, Gaucho is incredibly affordable."
• "The food was delicious and reasonably priced for the quality and portion size."
• "Great food prepared from quality ingredients."
• "Shared a fillet steak with some sides (fries, salad, sauces) - all excellent."

Cons:

• "The prices you pay aren't very affordable."
• "Complete waste of money."
• "A few poor points are that it is never knowingly under-priced; charging for sauces and the side-dishes are waaaay over-priced."
• "Wines are massively over priced, 80% mark up is not cool Gaucho."
• "Very pricey for what it is and tough to justify it given now days it's possible to eat in Michelin starred restaurants for under £50 per head."
• "We have been charged for the service over 20 pounds which I find ridiculous."
• "A bit disappointing that everything is an extra pay even the chimichurri (which in an Argentinian restaurant really shouldn't be)."