Lollo Rosso Italia Reviews Summary

Service

Pros:

• "The staff were all welcoming and attentive and the service was first class – there was always someone at hand when needed."
• "The staff are friendly, attentive (without being overbearing) and amiable."
• "Thanks to the staff especially the guitar player good version of wish you were here🎸."
• "The staff from the owner down to the waiters were friendly and professional."
• "The staff couldn't do more. Highly recommend this place."
• "The staff were very attentive and helpful."
• "Service was exceptional!!!"

Cons:

• "The lasagna my wife ordered was dumped on the table in front of her by a sullen young woman."
• "Waiter took our order and then just forgot about us."
• "Service was very slow."
• "Only slight bad point was it was nearly £6 for a pint of peroni so we only had the 1."
• "Staff were almost too attentive, lots of being asked by different staff if we were ready to order before we had a chance to look at the menu."
• "The staff seemed more interested in cleaning tables than making sure our party were taken care of."
• "No waiter came to ask if it was OK even when I paid."

Food

Pros:

• "Wonderful food, very generous portions."
• "Food out of this world 🌎 👏👏👏"
• "The best prawn cocktail ever -- because it was sooo fresh."
• "Food is exceptional and prices can't be matched."
• "The food, ambience, service and of course our company was exceptional."
• "The food was amazing, the restaurant itself had a lovely relaxed atmosphere."
• "Beautifully cooked food with exceptional waiting staff."

Cons:

• "Had a very unseasoned starter with calamari."
• "3 x pizzas we ordered we all felt the same. Very dry and pretty tasteless."
• "The pizza was average at best, far too much cheese for me, made it very chewy and hard to digest."
• "The pizza I had was a bit soggy and bland."
• "The food was edible but underwhelming - the pizza crust was tough and the meatballs were bland."
• "I asked for plain grilled chicken and veg. It came swimming in oil."
• "I had risotto which was very watery and very very salty."

Atmosphere

Pros:

• "The atmosphere is second to none."
• "Such a warm and cosy atmosphere."
• "Lovely atmosphere, warm and friendly."
• "Unique friendly ambience in this restaurant."
• "The atmosphere was great, it was very loud but that is part of the charm of the place."
• "Atmosphere and decor gave a nice ambience."
• "The whole atmosphere was warm and buzzing from the moment we entered."

Cons:

• "Atmosphere is incredibly noisy as everyone's voices reverberate around the open glass."
• "Very noisy so don't go if you want an intimate meal."
• "Only reason I dropped a star on atmosphere was the noise, for a restaurant I found it very noisy."
• "It got a little raucous later on with music from downstairs, but everyone was in good spirits."
• "However, we couldn't have a proper conversation due to the noise."
• "It was utter chaos."
• "Conversation noise was a little loud."

Value

Pros:

• "Good value for money."
• "What a choice of exquisite food for £12.95 3 course, unbelievable really for the cost."
• "Excellent value for money."
• "Quality and portions are superb and well worth the money."
• "Extremely good value for money."
• "Great value for money."
• "Not too expensive for the quality and experience."

Cons:

• "Food is OK but very expensive."
• "Prawn cocktail tiny for price."
• "I ordered the scallop starter at a cost of £14.50, 3 very small scallops with a minuscule slither of salmon, drenched in sauce with nothing to mop it up with, three mouthfuls at best."
• "It cost £90 for 2 people, 2 courses and a bottle of wine."
• "Don't expect to pay Wetherspoon's prices."
• "We paid £45 for a meal and I came home starving."
• "So we have decided to give Lollos a miss for a while or maybe longer which is a shame as we have had some lovely times here."

Accessibility

Pros:

• "The loos were very clean and well set out."
• "Accessibility wise this is a very accessible location with accessible toilets and ramped access."
• "Staff also willing to move seats and tables etc around to accommodate for those with access issues and/or with children in pushchairs."
• "You can go park for free over the bride."
• "The tables and chairs were large and comfy."
• "Only improvement would be to have a fold down baby changing mat as the current one leaves little room for those with mobility issues in the accessible toilet."
• "Relaxed environment with friendly staff and service."

Cons:

• "There is no disabled access loo and my walking sticks slipped on the floor."
• "First of all if I had been in my wheel chair there was no way over the massive step at the door."
• "However, it would be better if there was more vegetarian style food on the menu or even a salad suitable for veggies."
• "Grubby menus, irritating music."
• "It took 15 mins from arrival to get a drink ordered and another 15 to receive it and this timescale continued throughout the evening."
• "The food wasn't very good. Tasteless fish, dry chips, garlic mushrooms awash with liquor but no bread provided."
• "However, it was another 1.5 hours before we actually received our main course, which seems a little excessive."