Cosa Nostra Reviews Summary

Food Quality

Pros:

• "Highly recommended for good food and an excellent Italian meal."
• "Everything was fresh, tasty and plentiful."
• "The food was lovely with big portions."
• "The Gorgonzola sauce with the steak was so tasty, everything was so fresh and full of flavour."
• "Food was big yums, warm welcoming atmosphere."
• "The food was absolutely beautiful and reasonably priced."
• "It was absolutely delicious. We had three courses each."

Cons:

• "The food had been bland and the portions meagre for the price."
• "Unfortunately the pizzas are not fully authentic Neapolitan but still with nice ingredients and tasty."
• "Unfortunately the risotto was cooked with standard long-grain rice which created a clumpy, gooey, sticky dish."
• "Food just isn't good. Had the mussel app and they were just not fresh."
• "The pasta was overcooked, the sauce again rather bland and not spicy at all."
• "I had the garlic prawns which came in a creamy red sauce. The sauce was a bit bitter and rather bland."
• "The cheesy garlic bread was flavourless. Flaky and dry with no cheese."

Service

Pros:

• "Amazing staff couldn't do enough for us."
• "The staff were very friendly and the food was bought out to us really quickly."
• "Waitresses very courteous and provide great service."
• "Absolutely amazing service, came to order drinks within 3 minutes of arriving."
• "Many thanks to staff for making it a lovely evening."
• "Staff couldn't have been friendlier or more helpful & the food was just gorgeous."
• "The serving staff were very helpful and engaging, we had a great night with excellent food."

Cons:

• "Trying to get the waitresses attention so we could pay and leave was hard work."
• "Could feel the staff under pressure."
• "Service was hit and miss and quite funny at times with other diners getting wrong bills and dropped cutlery."
• "At least 16 seats empty downstairs and no one waiting to go in.. Waitress was there at the front counter polishing cutlery ...we had to wait to catch her eye as there was no greeting."
• "At 8.40pm a lady came over and said 'I don’t mean to kick you out but someone is waiting for your table.'"
• "Very poor service. Didn't seem to know what was going on."
• "We were met with a hand up in front of our face telling us there were no tables and to get out."

Ambiance

Pros:

• "Beautiful interior and upstairs is perfect for socially distanced dining."
• "Great location, and bright and fresh atmosphere."
• "The restaurant has that high end feel to it but with the added bonus of being super friendly and welcoming."
• "Beautiful restaurant with a really friendly atmosphere."
• "Really nice restaurant with beautiful interior and unique seating."
• "Beautiful place, very spacious."
• "The inside of the restaurant is really quirky & very pretty with lots of fairy lights which helps to create a cozy atmosphere."

Cons:

• "When you're sat up in eves you are close to the halogen spot lights which are way too bright."
• "The restaurant was extremely noisy."
• "It was a tad cold in this high ceiling venue so much so we asked to be moved."
• "Only one down fall is there is no disabled toilets on the ground floor and for ladies it's a lot of stairs to the first floor and even more for the gentlemen, it's 2 floors."
• "These really need Changing to led lights now which are much softer and energy efficient let along they would save a pretty penny on electricity."
• "We were sat on the top balcony and it was a hot day 22 degrees and despite aircon fitted up there it can still be a bit hot."
• "When we entered the restaurant the server pointed at a table and said you're over there! Not a good start and just felt that none of the servers were enjoying their job."

Value

Pros:

• "Definitely value for money as the portions were pretty big."
• "Prices were very reasonable."
• "The food is freshly made and very tasty."
• "The food was served hot and delicious."
• "The prices were really reasonable and excellent value for money."
• "Food was excellent along with the service."
• "Not cheap but good value and a decent menu with plenty of choice and specials."

Cons:

• "Antipasta platter was curled up meat dry bread cheapest olives ever! Long wait for food."
• "Had our first visit since under new ownership 4 adults, 2 children. Food was OK but the 10% service charge that they say is compulsory (it is supposed to be optional to pay this in UK) leaves a bad taste."
• "Huge portions which you had no chance to finish. Wasteful!"
• "Annoying to get charged extra just because one of our party asked for their pasta to be spicy."
• "Luke warm coffee Okay carbonara Expensive cocktails."
• "The prosciutto chicken which also came with the tiniest amount of potatoes and veg. £20. this was very dry."
• "Waited half an hour for our order to be taken then when our food finally came it was cold."