Conchiglia Reviews Summary

Ambience

Pros:

• "Little part of Italy in the heart of London."
• "The place is nice and reminds my last visit to Italy."
• "Great place for authentic food - feels like you’re in Italy!"
• "Visited for the first time alone whilst waiting for a loved one to leave hospital and was made to feel very welcome."
• "Neighbourhood vibes which I absolutely loved. Alfresco dining."
• "The Italian vibes in the restaurant, lights and decorations is at a different level."
• "The outside of the restaurant is welcoming and twinkling."

Cons:

• "Outside a little uncomfortable."
• "It was a shame there was scaffolding over the restaurant and road works going on outside so was very noisy."
• "The place is super noisy and we couldn’t even hear each other."
• "It was incredibly loud in the restaurant. For some reason everyone's voices were amplified and it was hard to hear people at your own table."
• "Once it got just a little bit busier it just went downhill - staff clearly can’t cope with volume even though it’s a fairly small place."
• "The table to our left were so noisy and were swearing and made the experience unpleasant."
• "Tourist trap... Overall, not a pleasant experience and not a place I will be returning to."

Service

Pros:

• "Owner was such a lovely gentleman."
• "The waiters were very respectful and welcoming, so kudos to them."
• "The service is exceptionally good and polite."
• "Our host, Giovanni made us feel relaxed & welcome."
• "The staff was amazing and was working really hard all night as it was busy!"
• "The service was kind and quick, the space inside a bit cramped, but I guess it helped give more of the cosy vibe."
• "The owner and staff provided professional and courteous service!"

Cons:

• "Terrible service, gross hygiene and disrespectful staff."
• "Every staff member is overwhelmed by the workload."
• "The poor waiters (only two of them) looked like they wanted to cry."
• "Service wasn't that great I must admit."
• "The service was lousy and our mains came at different times, not ideal if you are a family of three wanting to eat together!"
• "The service was absolutely awful."
• "The waitresses treated us horribly from start to finish."

Food Quality

Pros:

• "The food is amazing, everything was so tasty especially the truffle pasta and the sorento pizza, just amazing."
• "The food portions are good and the quality is very good!"
• "Food was fantastic...portion sizes were great. Definitely had the home Italian feel about it."
• "Pizza Siciliana was really delicious."
• "Conchiglia is a perfect food choice."
• "Portion sizes are plentiful, to the point that a bag is often packed to take home."
• "The food was so authentic and tasty, and the portions are HUGE."

Cons:

• "With 2 Italians in our table and common taste from the rest of us, automatically we were let down as the 'Italian food' was definitely a BIG FAT LIE."
• "The food was absolutely terrible, the Calamari (no doubt came from the deep freezer) which was chewy and very oily."
• "Unfortunately we didnt like the pizza. very thin dought that breaks like a burned papper."
• "Food was horrible, very hostile atmosphere."
• "Super disappointed by this restaurant, the food took 45 minutes to come out."
• "The pasta dishes we ordered were not freshly made and had clearly just been heated up in the microwave."
• "Unfortunately food was not very nice, the pizza base was so crispy it broke into pieces and was just dry and tasteless."

Value

Pros:

• "Great place for authentic food - reasonably priced and tasty food."
• "Drinks were decently priced."
• "The price was fair and I would definitely come back for more!"
• "Here, you get a customised type service which may vary but is always a tasty experience at an amazing price."
• "For only £5.50 the portion size was very generous, with the food freshly made."
• "Price of food is good enough for the deal."
• "Unlike lots of 'Italian' places, Conchiglia has very good tasting authentic food for a reasonable price."

Cons:

• "I was charged three times for the gluten-free pasta on the platter when the platter meal wasn’t that big."
• "The vegan ravioli was horrendously overpriced (£15 for not even ten pieces of pasta)."
• "Overall a disappointing cocktail for the price."
• "Pricy for the experience."
• "Portions are definitely on the small side for what they cost."
• "Good food, if a little overpriced, especially for the pasta portions which are small."
• "Not worth the 12.5% service charge."