Address: 45 Seaway Rd, Paignton, TQ3 2NX, United Kingdom
Phone: +441803551111
Rating: 4.5
based on 143 reviews.
Customer Service
Pros:
"That's the sort of customer support that will definitely make me return in future!! Many thanks."
"Adam and Jordan were extremely professional, helpful, patient and friendly."
"Excellent service. Arrived 10 minutes before allocated appointment, work done promptly on time."
"Brilliant service today. We popped in expecting a bill for a new tyre on our caddy. Very polite chap dealt with it straight away, then came back and told us he’d mended the tyre free of charge!"
"Excellent experience - amazing customer service and friendly, helpful staff."
"Beyond excellent service, thank you so much! I was a 'damsel in distress' as my battery had died & I had called my breakdown company to start me so it would get me to a place to have a new one fitted."
"A huge thank you to Jordan and the team for getting me back on the road after an unexpected blown tyre - super efficient, helpful and friendly to deal with!"
Cons:
"Just avoid AMS, or you will end up even more disappointed and lose your hub caps!"
"Phoned back next day as very unhappy with service I received and had no confidence that wheel balancing or tracking had been done."
"Came to collect paid bill and when I went to look at the tyres (luckily before I left) the wrong tyres (Buget ones) had been put on!! Paid for Yokohama and arrowspeed put on!"
"Con artist avoid at all costs if you tried to have your brake pads changed they will try and change your pad and brake discs telling you lies about the legal limit on your discs avoid save yourself some money."
"I don't like running down a company on here, so let's just say you can easily find a better, quicker and most importantly cheaper place in the same town."
"Disgusted in the service here manager got no manners when I visited he done everything he could to be awkward."
"The reception was not very welcoming and the staff looked a bit uninterested in any custom."
Efficiency
Pros:
"Quick, friendly and fair."
"Had slow puncture and was fitted immediately and provide with good quality tyres at a good price."
"Made appointment on line which was easy and got the time I wanted."
"Dan and his team went out of there way to fit new brakes all round to my car, despite the depot being short staffed the good customer service continued."
"Had to have two new tyres when on holiday due to puncture, Kwik Fit Paignton solved my problem within the hour, with premium tyres and at a very reasonable price."
"Booked an MOT a week in advance and got it half price!"
"Called loads of garages trying to get a tyre changed in an emergency due to a screw going through edge of my tyre. Only this garage was prepared to help, got me in within the hour and the job done in half hour."
Cons:
"One and half hour wait for two tyres to be put on after booked appointment time."
"The young man that looked after me was Excellent (tall, slim, dark hair), but there was a lot of waiting around both at the beginning waiting to be served, and upon collection."
"Very, very slow service."
"Booked car for 9 o’clock appointment VW polo 1 tyre and break pads front and rear 31/2 hour later and still waiting."
"Booked a 1:30pm appointment for my battery to be replaced and arrived on time. Stood waiting in the office reception and nobody came to attend for a considerable period of time."
"Waited nearly 3 days to get my tyre."
"Kept waiting one and half hours to have two tyre's changed and then found damage to one of the wheels."
Pricing
Pros:
"Reasonably priced, with friendly staff."
"Flexible attitude towards best cost options if on a budget."
"Check your quoted price before you pay."
"Competitive all inclusive pricing quoted."
"Work done promptly and on time, and at a very competitive price."
"Had all 4 tyres changed and ready back on the road in just over an hour."
"Good, clean well stocked outlet. Friendly, helpful staff. Quick service but worth making an appointment."
Cons:
"They quoted me £250 for two budget tires and front wheel alignment, the tyres were £50 each leaving £150 for front wheel alignment which is extortionate."
"The person at reception tried to sell me their own branded tire which ended up to be more expensive (£12 per tire) than the standard Continental fitted on my car."
"Very expensive, but person knew what he was doing and was able to fit my watch battery and it's for life not just for Christmas."
"Just a little more costly than anticipated."
"Rang Monday 8:30 am was quoted £114 for two budget tyres would be in stock Tuesday. Rang Tuesday to check different individual quoted £160 to £180 and nothing ordered in."
"Weren't keen to solve their problem. They agreed to remove the locking wheel nuts but wanted to charge us an extortionate price for replacement bolts."
"Please avoid at all costs! It may be cheap but definitely far from cheerful!!"