Welcome Break Sedgemoor Northbound Services M5 Reviews Summary

Category: Rest stop

Address: Sedgemoor Services Northbound M5 Jct 22/21, Weston-super-Mare, BS24 0JL, United Kingdom

Phone: +441934750730

Rating: 3.7
based on 234 reviews.

Facilities and Cleanliness

Pros:

  • "Toilets here are so regularly cleaned I don't think I've ever not seen an attendant while I have been using the loo."
  • "The toilets were very large, clean and convenient."
  • "Food seating area generally very clean along with service areas within the building."
  • "Was clean, stopped off here on journey on way to Bristol Children's Hospital from Torbay. Toilets were clean & hand sanitiser was outside & inside at different points."
  • "Services clean, especially the loos."
  • "The toilets were clean and well-maintained."
  • "All toilets were working, and everything was very clean."

Cons:

  • "Toilets were all a mess, with doors almost off their hinges, and swimming in pee, smelling of something far worse."
  • "The showers were shocking, only 2 (that I saw) and both were Minging.. the one I used brown stains on the floor ceilings walls."
  • "The area around WHSmith was disappointingly messy."
  • "Toilets are shocking state of repair saw a handy man trying to hammer a screw into a door???"
  • "The cleaning of services is abysmal, the ladies toilets were disgusting, the toilet bowl of several cubicles were brown."
  • "The toilets were filthy and this is before 11.30am."
  • "Toilets weren't particularly clean considering we are in the middle of a pandemic."

Staff and Service

Pros:

  • "The staff at the restaurant were friendly and efficient."
  • "I hit up Starbucks and Subway – early birds get the friendly staff."
  • "Staff very polite and helpful at the outlets good standard of food and drinks."
  • "The staff at Chopstic and Starbucks were jolly, friendly, and engaged which was nice."
  • "Subway was quick service and very helpful staff!"
  • "Staff friendly AND HELPFUL."
  • "Lovely services with a good selection of food outlets. Staff are friendly and professional."

Cons:

  • "No staff attempting to sort this."
  • "When we brought it back to change it, the staff just laughed at us."
  • "Her and the rest of the WH Smiths staff were more interested in chatting amongst themselves than serving us."
  • "Burger King service is terribly slow, dirtiest I've ever been to."
  • "Subway female staff rude and unhelpful."
  • "Staff could clearly see how big the queue was but they were on their phones."
  • "Absolutely ridiculous service at Burger King. 20 minutes in line to order."

Parking and Accessibility

Pros:

  • "There was also plenty of parking available, which was a relief as it was a busy day."
  • "Always stop here for a Break on the way to Cornwall as they have a large field for me to let the dogs have a walk and do their duties."
  • "The toilet for the disabled is the nearest to the front entrance that we have come across in our motorway travels."
  • "Sedgemoor North offers ample car, caravan, HGV and coach parking."
  • "The car parks pretty well laid out too."
  • "More parking spaces would be helpful, as the southbound side was almost full, although on my return journey the north bound side was pretty empty."
  • "The rest area is in fine shape, plenty of parking."

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