Redstones Hotel - Ev Bar and Restaurant at Redstones Reviews Summary

Service

Pros:

• "Staff went above and beyond to make sure we were served appropriately."
• "The waitress Kayleigh was amazing so friendly and welcoming and everyone in the party spoke so highly of her."
• "Staff were amazing nothing was a hassle for them at all and the food was delicious."
• "Anna and her staff were all very friendly and helpful."
• "Our waiter, Mustafa, was excellent and couldn’t do enough for us."

Cons:

• "The service was terrible."
• "We only got our drink order taken once."
• "Been consistently calling the hotel. It’s consistently engaged and when it is not engaged, it is ringing out."
• "Service was so slow too - all in all a really bad customer experience and I won’t be back."
• "Reception experience was poor - no hello how are you."
• "The food was lovely. But the service was very slow."

Food Quality

Pros:

• "The food was excellent and very well priced came out piping hot and everyone left an empty plate."
• "A great selection of gins served in large glasses with a different mix of pairings to go with."
• "Their Italian menu is delicious and reasonably priced."
• "The food is very good too."
• "Food was great and so was atmosphere."
• "The Italian at Redstones was every bit as good as their sister restaurant Plato."

Cons:

• "The food was just ok."
• "Terrible meal - the haggis Arancini was completely bland and the sauce came with a skin on it."
• "The sausage on the pizza was weird it tasted as tho it was made of bread crumbs and milk."
• "The Strogganoff sauce was dark brown, gluggy and thick and did not resemble any strogganoff sauce I’ve ever had - it too was completely tasteless."

Price

Pros:

• "We all ordered from the reasonably priced festive menu which was £17.95 for 3 courses."

Cons:

• "Price - if this was £50 I’d probably not be as bothered but £93 is a lot of money to take."
• "The mixed grill was tiny for £20.95."
• "Drinks are a bit more expensive than other pubs in the area."
• "My family & I 6 in total on Xmas day 2019, paid £64:94 each for 4 adults £32:50 each for 2 kids... food cold, time between courses, complaints to no avail."
• "Overpriced for its standard when I was there but overall pleasant."