Bonne Santé restaurant & cocktail bar Reviews Summary

Staff and Service

Pros:

• "Very helpful staff who were very vigilant about gluten free eating."
• "Big well done to our server Tiago who make us feel welcomed and comfortable."
• "Our servers were lovely and helpful. All in all really nice place."
• "Welcomed by a super friendly employee, they were so friendly & welcoming."
• "Our waitress was professional, friendly and polite she did really well dealing with a large group of people."
• "Everyone working there tonight, chefs and the bartender as well as our waiter & host did such a fantastic job."
• "The lovely waitress Emma also looked after us very well."
• "The staff, service and food was amazing, everyone had a wonderful time."

Cons:

• "I can't believe the chef allowed this to go to the server. The server then allowed this to come to the customer (me)!"
• "There was very little interaction between staff and customers. The staff were pleasent but no more than that."
• "Anything we needed we had to get up and ask for. No paper serviettes issued when the food arrived."
• "The only downside to our visit, was the first waitress asking my partner and her friend ‘not to scream’ before they even had a chance to sit down."
• "Service was good and friendly. it was just a shame that it was so quiet. They deserve more custom."
• "The waiter ask us to order straight away because the last order is 9pm so I wonder if we arrived on time we wouldn’t be able to eat?"
• "Ordered 3 drinks for the two us. Watched a table of 12 then order their drinks and get them delivered and then have a food order taken. Still no drinks for us after 30 mins."
• "Had to go to the bar a pay the bill. Is this the rule here? The water we asked for for didn't arrive at the table."

Food and Drinks

Pros:

• "Food is on point and fresh. Cocktails are heavenly."
• "We ordered the peri peri chicken burger and sweet chili beef noodles, both were amazing."
• "The food was amazing, the wine was delicious and the service was attentive without being in your face."
• "The menu caters for vegan, vegetarian, gluten free and dairy free."
• "We had a vegan burger, super grain salad and the vegan desert platter and every single element was just perfectly executed by the chef (Jason)."
• "The food was exquisite, portions generous but reasonable, but the best thing was that it was truly full of vegetables."
• "The food was amazing and we had The Best Time!! ❤ Thankyou. Xx"
• "Fantastic gluten-free restaurant, coeliac safe. The food was good."

Cons:

• "The only thing I would say was the food was a bit overly salty!"
• "Food nice nothing super-special, but would eat there again; seemed like a good choice of veggie & vegan food."
• "We were served 2 burnt pizzas, I sent one back as it was inedible, and my son was so hungry that he ate most of his."
• "I had the beef burger which was burnt, extremely dry and I'm sorry but some carrot and tomato does not count as coleslaw."
• "The mussels were still closed. Called the waitress who apologised and got us more, when returning the new mussels, she apologised and said ‘sorry, it’s because they are pre cooked before they come to the restaurant’."
• "Food was tasty with decent portion sizes. For such a lovely place it could have done with a bit of a buzz and atmosphere."
• "Our drinks order arrived after the food, apparently the barman was a perfectionist... not sure how much time it takes to pour 2 beers and 2 cocktails but I don't believe it would take over 40 minutes."
• "The food is pretty disappointing for the price. Portions were on the small side and average quality."

Ambience and Atmosphere

Pros:

• "The decor and cosy atmosphere is completely my vibe - artificial flowers and vines over the walls and ceilings with warm lighting."
• "The atmosphere was lively, it being a Saturday night. Not overly so but not quiet either."
• "Just had drinks, it was fine. Nice atmosphere, lots of flowers, quiet music. Good temperature."
• "We had brunch here, and it was excellent. The surroundings are stylish and very comfortable."
• "The only thing I would say was the food was a bit overly salty! Even offered student discount which was appreciated."
• "A beautiful, relaxing, romantic, sophisticated but casual restaurant/bar and get together for drinks and/or food place to go."
• "Really wanted to like the food here but what we ordered was sadly rather flavourless. We loved the idea of a healthier option to eating out and the venue had great atmosphere."
• "What a pleasure to find a local venue offering an extensive list of gluten free options for my partner to choose from."

Cons:

• "When we arrived we were shown to our table which was a high table with high bar stools. I just couldn't sit there."
• "We felt just stuffed out into a corner, next to everyone coming and going."
• "The atmosphere wasn't great. They don't include alcohol-free gin and tonic on their happy hour 2 for £7.50 offer."
• "On arrival everything seemed great and we took our seat, however we were immediately distracted by the massive echos."
• "The cocktails here are so good and comparatively cheap. We popped in for 1 cocktail; espresso martini livener and ended up staying for 4 more! Staff really friendly and food looks really good although have not eaten here."
• "Nice location but not a good experience. A vegetarian meal was ordered and when brought to table was found to have meat in it."
• "Nice location. Very slow service, at least when seating outside. We had to chase someone to take our order."
• "Great (currently hidden) gem. A healthy eating cafe/restaurant on the Barbican."