Khyber Cafe Reviews Summary

Food Quality

Pros:

• "The food was so yummy and everything was just really nicely organised."
• "Food was very nice as always however staff don't have the best manners."
• "Good place. A bit noisy but very tasty food compensates for all chatter noise."
• "The Nan, Kabab, karaye, Milkshake I don't know what to say I wish a sentence could explain how delicious everything was."
• "Food is really good, very polite and helpful."
• "The chicken biryani was delicious, defo recommend."
• "Sheek kebabs (10/10, our favorite)"

Cons:

• "Waste of money as it’s not nowhere near Authentic Pakistan/Indian food."
• "The pizza was a let down the base was under cooked and lacked in flavour due to too much cheese."
• "Garlic Keema naan... the keema was bland and appeared uncooked."
• "The food was flavourless and over priced."
• "Afghani dishes were not authentic."
• "But the worst item was the Chicken Pakoras - basically small strips of chicken fried with spice marinate... these are not pakoras!! And charged £6 for them as a starter... so over £1.00 a pakora!!"
• "The food was uncooked and the stuff is unexperienced."

Service

Pros:

• "An excellent restaurant with a prayer room upstairs, helpful and attentive staff."
• "We were promptly seated, and they took our order in a timely manner as well."
• "Staff are friendly."
• "Service was good. Staff were nice and restaurant was clean."
• "Service was on point staff was very friendly."
• "Staff were attentive and our special requests where met."
• "Service was great."

Cons:

• "Spoke to manager..he didnt offer any discount or apologise."
• "Menu stated gluten free options available. Waitress didn't know what I was talking about."
• "No check backs on food, took a while to order drinks."
• "The service was extremely slow and lacked in hospitality."
• "Worst customer service."
• "Service very poor from the start, staff who took our order not paying attention had to repeat twice to make sure she knew our order."
• "Service quite poor, not many staff here at all."

Ambience

Pros:

• "The restaurant is veey chic in its decor and classy, very clean and modern but also comfortable."
• "Decor was really nice."
• "It is spacious, clean, tidy, nicely decorated."
• "Interior decor is really nice, staff are very friendly and do go out of their way to make you feel comfortable."
• "I was pleasantly surprised to see the open plan seating arrangement."
• "Nice, warm and welcoming restaurant."
• "Traditional desi items as well as pasta, BBQ, pizza, desserts and ice-cream!!"

Cons:

• "Imagine you are eating your food with family. And in the middle of having food, someone comes and rudely says ‘we’r closed!"
• "It was freezing cold inside, and the dim lighting just added to the misery."
• "This place seems so dead it may as well be closed."
• "Atmosphere dead too."

Value

Pros:

• "Decent on price."
• "People are nice and friendly. Definitely worth the money."
• "Great Food, Great Service, Reasonably Priced."

Cons:

• "The prices are very high for the portions of food you receive."
• "This was really expensive for the poor customer service and food quality."
• "Expect to spend a lot of money; these guys are charging London restaurant prices for average quality food in a cheap run-down area such as the West Road."
• "Very bad place, I recommend you to all don’t waste your money to this place."