The Thatched Inn Reviews Summary

Ambience & Atmosphere

Pros:

• "Nice pub with lovely garden."
• "The beer garden can also be used in winter, large areas are covered and there are heated booths."
• "The atmosphere was lovely. A cosy feel with the Roaring fire."
• "Lovely pub with plenty of traditional atmosphere. The outside area is beautifully done."
• "The outside space has a young, hip vibe."
• "A beautiful Inn...the garden area is stunning and we loved that the top area was a no smoking area."
• "Lovely arty space with a big fruity garden, lots of covered seated areas for eating out and drinking."

Cons:

• "Parking is a bit of a nightmare though."
• "Only problem is there is no car park so you have to find a parking space on road."
• "We left at 9.40pm the neighbour opposite was stood in front of her driveway shhhhing everyone as they got to the bottom of the steps!!"
• "Food was very nice but the NOISE from drunks at 8.30pm... it was unbearable."
• "Hence parking would have to be on the nearby residential streets if you don't walk there."

Food Quality

Pros:

• "The food was very tasty and served piping hot."
• "Food was outstanding fresh and great value for money."
• "Probably the best pub food we've ever had!"
• "The best seafood linguine I’ve ever had."
• "The food was cooked to perfection, extremely generous portions, reasonably priced and tasted fantastic!!"
• "The food was just so good! We had the chowder, the pork belly and the child's sausage."
• "The food was all clearly done fresh and all the staff were very quick and efficient."

Cons:

• "It is over priced considering the quality of the food on offer."
• "On our most recent visit the prices seem to have sky rocketed and the quality plummeted."
• "Food was very expensive for what it was, particularly as there’s no table service and the wine options are poor."
• "The food was greasy and somehow at the same time quite dry and overcooked."
• "Our food wasn’t that great to be honest. Sea bass on the specials menu was well over cooked and the ribs weren’t great either."
• "The pulled pork nachos were tasteless and bland."
• "Mine was not worth the money, i ordered a ploughmans lunch, but it was very basic and not very nice."

Service

Pros:

• "All the staff are friendly but our waiter Carlos made our evening all the more enjoyable with his great service and sense of humour."
• "Carlos, one of our servers, was very attentive and had a great attitude."
• "Staff are polite, helpful and well turned out."
• "The staff couldn't have been more welcoming."
• "Great quick service, lovely friendly staff."
• "The staff were so lovely, warm and welcoming, and we felt very attended to before we had even sat down."
• "Absolutely superb service, the staff were so friendly, polite, and helpful."

Cons:

• "The staff were very slow, and inattentive, we felt very rushed."
• "Didn't bother to order desserts, as the waitresses who had been very pleasant beforehand were loudly moaning about us in the hallway outside."
• "When we complained about the food the staff did not deal with it in a good way."
• "We got forgotten simple! Waited an absolute age for or food to turn even watched a table who's order was taken after ours get served (theirs was wrong)."
• "The guy that was behind the bar and showed us to our table wasn't the friendliest."
• "Poor service, phoned to book a table to be told there not taking reservations and just turn up."
• "Really poor customer service skills. The managers attitude has ruined our holiday."