Coldstream Holiday Park Reviews Summary

Accommodation Quality

Pros:

• "The caravan was lovely and clean and the hot tub was a must after exploring the hills of Edinburgh."
• "Our caravan and hot tub were both spotless."
• "We stayed in one of the statics which was beautiful and absolutely spotless."
• "The caravan we stayed in was spotless, and there's plenty of room inside."
• "The caravan was clean and so was the area also."
• "The caravan was beautiful and immaculately cleaned."
• "Caravan was lovely and clean."
• "The caravan was spotless and the area was also."

Cons:

• "The only thing I would say is take your own pillows as you are only provided with 1 soft one."
• "We do think some work could be done around the hot tub, maybe more paving slabs rather than loose stones."
• "The only downside double bed mattress uncomfortable."
• "The TV was terrible with only BBC channels working."

Staff Service

Pros:

• "The staff were extremely welcoming and friendly."
• "The staff were so friendly and accommodating."
• "Swift check in and out and very friendly service."
• "Staff were very friendly and approachable."
• "Staff on site were super friendly and helpful."
• "All of the staff on site were friendly, especially the warden who regularly checked the grounds."
• "Staff were lovely, someone was on our pitch when we arrived but they were so attentive and it wasn't a problem."
• "Very helpful, pleasant, polite staff."

Cons:

• "I had to queue a few times. Showers need some updating too (women's)."
• "Reception was arrogant and argumentative."
• "The rest of the team always had a smile and literally never stopped which showed."
• "The receptionist who was very friendly and told me all the information I needed for my stay."

Location and Surroundings

Pros:

• "It was a good base to explore the surrounding areas and there are nice walks nearby."
• "The views are amazing and it's walking distance to the shops and pubs nearby."
• "Just a short walk into the town with some lovely little shops, cafes, pubs and nice walks."
• "The site is spotless and only a ten-minute walk from Coldstream Town with all the amenities you require."
• "Great location just on the outside of town which allowed you to enjoy the local amenities and hospitality."
• "The location is very quiet, family friendly with beautiful surrounding amenities."
• "The location is stunning - exactly what you need for a quiet weekend away."
• "Great location to use as a base as we did or peruse around the local area."

Cons:

• "Not a lot else to do other than walk."
• "If you camp, please be aware that it is near a road which at times can be noisy."
• "Only thing it is missing is a club house for entertainment."
• "Our caravan was 6 berth supposedly but table only sat 4 even then you had to pull it out if you wanted to sit 4."

Pros:

• "There is a play park for the kids which my little one enjoyed and the hot tubs were great too."
• "Added bonus was the lovely play area for the kids."
• "The tent field was very spacious, loved how there was a separate fieldy bit for kids to play in."
• "Great that there was WiFi, it absolutely hoyed it down one afternoon so we could chill out in the tent watching films."
• "Our children enjoyed the playground and hot tub."
• "The play area certainly got the thumbs up from our daughter who loved it."
• "The kids play area is a great addition."
• "The site was lovely and quiet and had lovely views across the fields out to the hills."

Cons:

• "The only criticism was that we felt the toilet shower facilities were a big disappointment, bearing in mind how new this site is."
• "The showers need review - far too few and too cramped - no easy way to keep your clothes or towels dry."
• "Toilets are limited in number and the gents would benefit from urinals to keep things moving at peak times."
• "The pot wash area could maybe do with some air fresheners or having a window that could open, a little bit smelly."
• "The two toilets for the female block and the disabled toilet aren't enough for a busy site like this."
• "Shower heads need fixing. Worked okay but needs a proper shower head."
• "The facilities were decent and clean."
• "The showers were ok, but could do with a better pressure system as soon as the taps were used in the toilets."

Value for Money

Pros:

• "Our first visit here and we had a lovely 7-night stay here."
• "We enjoyed a lovely long weekend at Coldstream."
• "We had a lovely weekend in the cleanest caravan I've ever stayed in!"
• "I travelled alone due to unforeseen circumstances, I arrived and the minute I opened the chalet door I was amazed."
• "We had a wonderful time staying here. The accommodation appeared brand new and was immaculate."
• "Second time staying at Coldstream. Another lovely stay this time in a pet-friendly caravan."
• "Very clean pods and lovely and warm. Great price."
• "We had the luxury of staying in one of the static caravans with a hot tub, it was spacious and very clean."

Cons:

• "While it’s still a nice park the building is more and more on site didn’t give us the relaxed spacious atmosphere we enjoyed last year."
• "The caravan was clean and so was the area also. Didn’t need to interact with the staff but the little interaction with pleasant, friendly, and welcoming especially loved that the folders had all the local takeaways/restaurants menus and prices."
• "The caravan was lovely and clean and the hot tub was a must after exploring the hills of Edinburgh. The staff were extremely welcoming and friendly."
• "The caravan was spotless and the area was also. Didn’t need to interact with the staff but the little interaction with pleasant, friendly, and welcoming."