German Doner Kebab Reviews Summary

Order Accuracy and Delivery Experience

Pros:

• "Right near Fulham Broadway station, quite a few seats inside with friendly staff. Fairly quick service and food and quality is what you expect."
• "Well mannered staff members the girl name Alekya was very polite serve with smile..."
• "I love this place. Who can say no to a good greasy kebab? This one is made in Germany. It's a German fast food chain. Their kebab tastes good and it's filling for very reasonable prices."
• "The best OG kebab around. Mahi super nice guy loved that guy tbh."

Cons:

• "The order came all wrong from the wrong wrap, missing side and plus the wrap that I order was swopped with the one of my friend."
• "I asked for without chilli souce beef quesadilla and it came with chicken."
• "Ordered for delivery via a delivery app, and ordered a doner box with fries (with extra feta cheese and flaming spice) and coco kebab. The Doner box came with no fries, none of the extras."
• "Ordered here through deliveroo and paid extra £3 for “extra meat”….. what i got was 3 strings of dry tasteless of what looked like wood shavings."
• "Ordered via Uber eats, food has come cold and parts of order is missing."
• "Ordered via ubereats. Arrived cold and poorly packaged eg. a kids size portions of cheesy chips wrapped carelessly with some paper."
• "I ordered an item from German Doner Kebab via Ubereats where I could not reach the delivery driver despite calling him multiple times at the time of delivery."
• "After waiting what seemed ages my friends food came cold so he gave it back."

Customer Service

Pros:

• "Pretty good Döner. Even as a German I can't complain. Prices are okay."
• "This was highly recommended by friends so I gave it a try. Very nice and patient staff (and very friendly) who put up with all my questions and not knowing."
• "As first timer here at GDK I must say the food is not just good is amazing I had the OG doner kebab with chicken and some fries and pepsi, atmosphere is lovely."
• "Hello, Rafay here, I came for lunch and alekhya attendeded me on till. She greeted very nicely and politely. She took my order very gently and in very nice environment."

Cons:

• "The lady taking the order was chatting to her friend and giggling while we were ordering."
• "The customer service I received was excellent, by two men named Mojidul and Sameul. They had very friendly behaviours and we had a nice conversation."
• "Staff is rude and unprofessional, owner should teach them basic manners first before recruiting them or maybe was the owner himself."
• "Till guy was busy with his own work, I was in the queue but no response from him, even no hi-hello, nothing."

Food Quality

Pros:

• "The food is tasty, I admit. The prices are good. However, not sure if the person on till or the one in the kitchen mistook my order."
• "Brilliant. The Doner Kebabs are really tasty. Good portions and price. Looks clean and staff are friendly."
• "Although I prefer Greek gyros or souvlaki this alternative is quite appealing. Tried a number of times, their quality is consistent and prices are reasonable."
• "Great quality kebabs, better tasting compared to the local chip shop prices and its essentially the same price."

Cons:

• "The food was disgusting, tasteless, dry… just horrible. I wouldn’t feed this to a stray dog. This cost me £16!!!"
• "The food was quite salty, different to what I experienced from other GDKs. Staff were sweaty and talking a lot among themselves."
• "Absolutely disgusting: Each element of the £90.00+ order was disgraceful. The meat was burnt to hell, it was very cold, tasteless."
• "A bit less than average. Döner in London sucks. I am German-Turkish and it doesn't even come close to what we offer in Germany."