Pret A Manger Reviews Summary

Seating and Space

Pros:

• "It is the loveliest pret ever seen. The space for sitting is huge and you will find lots of comfortable chairs. (really comfy)"
• "This Pret is fairly big, with some seating on the ground floor and additional seats at the top."
• "Excellent place with ample seating on top."
• "Nice Pret with plenty of space."
• "Got a small but comfortable seating area upstairs, which gets incredibly busy near to lunch time."
• "Upstairs and downstairs seating so finding a place is usually not difficult, but it will get really crowded at lunch times, but service is good with the many cashiers on hand at the tills."
• "For me, this is the perfect take-away to have an outdoor meal in the Park."

Cons:

• "The local is dirty and only few places to sit."
• "Rarely find a place to sit and eat in there."
• "Upstairs chairs all over the place, dirty table. Greasy sofas."
• "There are not enough places to sit. The service ignores questions that ask for cleaning the table or emptying the trash."
• "Most of the tables were filthy with used coffee cups and rubbish left discarded on them."
• "No toilets despite seating for a good 20 people upstairs."
• "They need more room for those who would like to eat there. It's also hard to get your stroller to the eating area on the second floor as they only have steps."

Staff and Service

Pros:

• "The staff were all very pleasant and didn't seem phased by the number of people waiting to be served."
• "Serving staff were very friendly and the coffee was freshly made."
• "Very busy like fast food ordering but with coffee in a restaurant with the service was very nice and very welcoming staff and very very helpful."
• "Staff are great."
• "The staff are quick and kind."
• "Staff very helpful and kind, service was very quick even though the shop was packed!"
• "Nice friendly staff and friendly service here."

Cons:

• "They make people leave before the closing time and they are very rude to people."
• "Staff were so rude telling customers to wait while they replenished half full shelves."
• "Staff could see what was happening but did nothing."
• "Service was so poor today 21st Jan at 2.30pm."
• "Manager was clueless and tables filthy."
• "Unfriendly and uninterested staff, messy place, tables not cleaned."
• "Rude staff, never smile. especially a lady with red hair."

Food and Drink Quality

Pros:

• "I like this place a lot specially that they offer everything fresh and ready to eat."
• "I love Italian chefs salad, great taste!"
• "Food was lovely."
• "The food and price are great as usual."
• "A good place to eat. Always a fast option with vegetarian and even vegan alternatives."
• "Very good service and also very close to Marble Arch. I got some delicious croissants."
• "Enjoyed the mushroom soup (non-dairy was a bonus!) and a sandwich with cream cheese, salmon and cucumbers."