Clothes2order.com Reviews Summary

Delivery Speed and Efficiency

Pros:

• "Ordered at 11am with custom embroidery and arrived before 9am the following day!"
• "Shirts delivered 24 hours after ordering using next day delivery."
• "The delivery also arrived quicker than expected and was easy to track."
• "The overall service from Clothes2order was very good and the order arrived ahead of schedule."
• "Delivered in a couple of days and great quality."

Cons:

• "DO NOT USE. They do not complete orders on time even though they offer a guaranteed service."
• "Ordered a product and paid premium for next day delivery. Item meant to be a gift...delivery never came back on time."
• "Ordered with express service to ensure my order arrived in time for Christmas. Days passed and nothing arrived."
• "Slightly annoyed that I paid express delivery and took over a week (10 days)."
• "Plenty of email updates on progress. Arrived as described."

Customer Service and Support

Pros:

• "Originally had a problem with 3 out of 7 of my orders. However, Oscar and Magda put it right extremely quickly."
• "Clothes2order have been fabulous updating us on order status via email during the whole process."
• "The customer service team helped out ASAP."
• "Customer Service was excellent, the picture I sent was not very good and they contacted us to ensure it was OK to carry on."
• "Great customer service -used them twice. Forgot to apply a custom print the second time on one item...and they dispatched it promptly at no cost."

Cons:

• "When you tell them this is no good as the items were needed for a specific date, they then just shrug say they cannot go back in time."
• "Customer service just said sorry here a refund for express delivery and that`s all we can do."
• "Poor service."
• "Very poor service throughout."
• "Placed an order for embroidery, and was contacted to say that my logo was not suitable for embroidery but it would be fine to print. Changed the order to print, to be contacted to say its not suitable to print."

Quality of Products

Pros:

• "Great quality too."
• "The products were good quality, communication was quick and the tshirts have washed well."
• "These tops RTX pro are leaps and bounds better than the Gildan or FOL tops we've previously had."
• "I ordered jackets and t-shirts and they are true to size and the customization work is very high quality."
• "The printing came out really well and the t-shirts are good quality and wash nicely."

Cons:

• "The design size is not adjusted to suit each size. So while my Small hoodies look normal, my L, XL and XXL look ridiculous."
• "DO NOT BUY IN BULK HERE. Read the other 1 star reviews first."
• "Poor quality printing (I didn't expect to be able to see the black through the logo) and a section of it peeling."
• "The appearance of the print with the DTG method is CRACKED & DULL, like a really old printed t-shirt that has been washed 100's of times."
• "After the first wash all the logos started to disappear a day after receiving them even on the 2 garments that were not even worn!"