Kings Arms Reviews Summary

Atmosphere & Decor

Pros:

• "Absolutely jam-packed with people enjoying a drink."
• "I was immediately blown away by the gorgeous Christmas decorations."
• "Gorgeous traditional English pub hidden away in a lovely part of Mayfair."
• "Very nice atmosphere, and the location is extremely charming."
• "Downstairs was a bit cramped, but really great atmosphere."
• "Was a great atmosphere."
• "They put the effort in and decorated the table making it a real Christmas setting."

Cons:

• "The girls at the bar with whom I interacted were bored and lacked social skills."
• "There are televisions which have BT sport (and I think Sky too?) although these are placed in quite awkward angles and the image quality was pretty poor when I was there."
• "Decent place to watch sports but not a huge atmosphere."
• "A bit dark inside but still a decent pub."
• "The only thing I don't like is sports on in the background when no-one is actually watching it."
• "Painting of signs and a wall during dinner service... found this quite odd and not the best hygienic practice."
• "Plastered a sign on the door telling patriots on the #marchforfreedom (a protest for freedom of speech in this country) would not be allowed in! What kind of British boozer is that? AVOID!!!!"

Service

Pros:

• "The staff is amazing! They put F1 race as asked and turned on the volume making the whole experience fantastic!"
• "Had a great night at the Kings Arms. Barabas and Tad were very welcoming and the service we received was impeccable."
• "Shane could not do enough for us, food was excellent and a lovely atmosphere."
• "Shane was an amazing help with any queries I had and such a bubbly person."
• "Shane the manager was friendly and creates a nice atmosphere in the pub."
• "The staff at the door quickly seated us and the experience was amazing."
• "Service was impeccable! Shane especially made sure my group was taken care of during the match."

Cons:

• "Good beer but staff are not very welcoming I’m afraid."
• "Rude owner/bar manager or whatever."
• "Staff not that friendly, more interested in finishing their shift."
• "We spent an evening here and a number of us were treated rudely by the bar tender."
• "The general concern of our waitress was poor."
• "The landlord made a barmaid tell me that a single person couldn't have a table even though we were all standing next to each other."
• "Ridiculously rude manager who unfortunately let the establishment down."

Food & Drink

Pros:

• "The food was really good and the beer was excellent, as usual."
• "The food was great and amazing service."
• "Food was very good, tasty, and fairly priced."
• "The fish was perfectly cooked and the chips were excellent too."
• "Best fish and chips and selection of beers in the area! Very fresh ingredients and light breading made this meal one to remember."
• "Excellent quality beer and food. Highly recommend the fish and chips."
• "The food tasted gorgeous and there was a good selection of drinks."

Cons:

• "Drinks are some of the most expensive I've had in London, £6 for a pint of Peroni is extortionate."
• "Food was typical and prices expensive."
• "The food is absolutely dreadful though. The burger was clearly from a frozen pack."
• "The roast chicken was clearly a pre-cooked piece that had been microwaved to death and beyond."
• "The food is so bland(chicken wings, which actually are tights) if you would like the nachos, expect anything but nachos."
• "Burgers were bland."
• "I was very disappointed with the food here..'Sausage and Mash'..awful cheap sausages reheated and the mash wasn't fresh..was instant mash."

Cleanliness & Maintenance

Pros:

• "Bathroom was ok, but could be cleaner."
• "Cleanliness was good and waiting times for drinks/food were decent."
• "An absolute gem of a boozer. Excellent pub, good food, excellent service, clean, COVID Friendly."
• "Nice to find somewhere comfortable and clean."

Cons:

• "Disgusting Male toilets, use disposable gloves if you dare to enter."
• "Then went upstairs to watch. Got a glass but the main tv was obscured by a bunch of flowers! Not good."
• "A hair was in one meal, not even a hint of genuine regret from staff."

Value

Pros:

• "The price was ok to be Mayfair."
• "Lovely old pub in shepherds market, Mayfair. I love this part of town and this old pub is part of the reason why. Reasonably priced, good selection of beers and a relaxed mixed crowd."

Cons:

• "£5.50 for a pint of abbot. WHY? advertise on your website, you do food all day when plainly you do not. False or misleading advertising is agents the law."
• "Expensive, but that's what you get in Mayfair."
• "Fries that came with the burgers were to be frank, a 'childs meal' portion, absolutely tiny, in a tiny cup."