Surface Beauty Aesthetics Reviews Summary

Professionalism and Experience

Pros:

• "Highly experienced with a strong medical background which puts you at ease."
• "Norma is incredibly informative and reassuring throughout the process."
• "She listens to what you want and sticks to that. Her work is faultless."
• "Norma is very professional, empathetic and advises what treatment would work best."
• "Norma is a highly experienced and very professional cosmetic practitioner."
• "Norma always works wonders on my face. She's very knowledgeable and gentle."
• "Norma and Gwen are highly professional and experienced practitioners."
• "Norma is exceptional at what she does, an overall perfectionist."

Cons:

• "Although everyone was very kind, Norma took a very lax attitude to the treatment not meeting expectations."
• "Went to her to have my nose dissolved… she dissolved it 5 times as my nose was over filled. Shocking to be left with a lump of filler."

Customer Care and Satisfaction

Pros:

• "Makes you feel very much at ease. Very subtle result which is exactly what you want!!"
• "I'm always very happy with my results!"
• "Norma makes you feel at ease as soon as you walk through the door."
• "Every visit to Surface Beauty is a great experience for me."
• "The results speak for themselves and I would never go anywhere else."
• "I always feel comfortable and confident in Norma’s expert hands."
• "Fantastic salon with the very experienced and friendly Norma and Gwen."
• "I would highly recommend Norma for treatments, Norma is extremely professional, informative and friendly."

Cons:

• "Plus when it didn't work the first time, I was charged to rectify it. Very disappointing and would not recommend."
• "I think you will find that myself and my partner attended your clinic, we had to fill in forms. I gave you one star as I was not happy with the results or service received."

Natural and Subtle Results

Pros:

• "Very subtle result which is exactly what you want!!"
• "Norma has given me natural and beautiful results."
• "I always feel better and more confident about myself after an appointment."
• "She’s honest enough to say ‘you don’t NEED that done’, and makes sure you leave feeling a million dollars."
• "Always delivers very natural and long lasting results."
• "Her Botox injections last me very long (6-8 months) which means she uses high quality product."
• "Norma always makes me feel comfortable and relaxed, and I am extremely happy with the results every time."
• "Absolutely delighted with the results I've had."

Cons:

• "I indicated it was imperative it look natural but it did not. When I indicated that I looked like I'd had a stroke, Norma asked me to wait another week."